SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods arrived within a month, tracked to delivery
yes this is good.you can trust this dealer.This is well earbud well bud.
The order, unfortunately, never received. I had to open a dispute, the money was returned. I think that the earphone is good, since so many positive reviews, it's a pity that I did not receive. But I will still put 5 stars, I want so))
The earphone came, but not working. No luck. The money was returned.
Same as the description but I thought it was two
it actually correspond with its description
Finally they arrived., are very very good earphone I recommend.
It's okay. It's amazing that accidentally got into the washing machine in the pocket of the jacket and 30 minutes was in the water and washing powder. Dried and after three days checked that it is charged and working. I did not expect this effect.
All recommendations for the store.
Everything works, I order the second time. My ear is comfortable. The charge holds 5-6 hours.
Works, three and a half hours, and that's enough for me.
Is OK
I really like these headphones. I'm buying a third or fourth time to myself and my daughter. The store is simply gorgeous, always answers the messages and sends the parcel immediately on the day of the order. I'm very happy. I will definitely buy these headphones. Thank you seller.
The earphone is good, connected to 9C without problems. Sound quality is good.
The product corresponds to the description, came earlier than the estimated time, for which special thanks. Personally, I like this second my order.
This is the third earphone. Sound good five hours you can listen to the book. Fast charging. Pair great even at a distance from the phone
Order arrived ahead of schedule. Sorry only one earphone. Plays as a
Of ухов have still flies, campaign, and connects with the body without a drum
Excellent. Many thanks
The goods never came. The money was returned.
Good
OK, works
Norms. for such a price. The quality of sound and communication does not shine, but it's worth its money :-)
Order is not the first time, everything is fine, delivery in NAO, instant. Thank you!
Llegó bien
ok
За такие деньги пойдёт.
Very long went almost 2,5 months
Kelbedi goods
All norms work!
The goods did not come (most likely "thanks" to the Russian Post). The money was returned.
Todo bien
Good stuffing. The sound of that mikrophone is good. I'll tell you the story.
It's been a long time. But in principle, good headphones. When talking, all the rules
I waited oooochienj for a long time, 2 months in Kharkov went my 1 earphone quality is good, the charge is enough for 3 hours
In pictures, the earphone seems smaller than it actually is. The sound quality is lower than average. It ends quickly.
I take it 2 times already, cool, the sound is good
I 've been using this for a long time. A year and a half serve and change.
Two years ago I took these headphones. Two years of almost everyday use, I did not expect that so long. Workers still, but I decided to order two more pieces, myself and my wife. Recomnduyu
A 7 Thousand Stars now I will buy quiet many more cosaa aki
Works great
The earphone is normal, everything works. I'm not comfortable in my ear, big. Went 2 months.
Great thanks
Very slow delivery, more than two months
ok
This is the second earphone that ordered. Everything works, but not in pairs (I.E. E. Plays only one of the pairs-was a little unpleasantly surprised) Well, the sound quality of music lovers will arrange. And so norms for their money
Szło mega long...
Excellent sound, really liked, sorry did not have time to check how long it works
The goods did not come, the store returned the money
Отличный наушник, хороший динамик, радиус действия нормальный. доставка долгая