SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The 18 size suit for the French Bulldog girl was tight, but the quality pleased. Bright elegant! I will redo it, refuse to feel sorry. with the store did not communicate. thanks for the fast delivery!
I liked the overalls very much. The size approached, there is a stock. You can additionally put the blouse under the bottom. The weight of the toy is 2.4 kg. If you need not to be free dog (do not be under the bottom to dress something), you can safely take less size. Like inserts of retro-reflectors, a dog even at night in sight. Color saturated red, does not shed. Warm, light overalls. The parcel was two months old. Thank you store.
Overalls, charm
The jacket of the class came in the same way accurate Rosemary and all the yak in suede
All is well kombez approached, thank you very much, all in size.
Overalls super. Soft, warm, neatly sewn. I bought 16 size for the girl's zvergpincher weighing 6.5 kg. Slightly did not fit, behind the back of an extra 3 centimeters of length. Measured the dog, we have a back length of 35 cm. I will somehow fit. But if I took a smaller size, I probably would be too small in the neck, chest.
Very good. Fully satisfied. Jack Russel 5,1kg & 5,6 kg
muy buena calidad, tal cual se ve en la imagen, tiene el cuello alto y cubre muy bien. Esperare a ver cuanto dura la cremallera sin estropearse, que es una de las primeras cosas que suelen fallar.
Супер, все что нужно прикрыто, тёплый, удобный, рекомендую!
Super! Fast shiping! Fits well! Lean Mini snauzer 6 kg. is happy and put tongue out in -17! I will order soon one more! Šuo patenkintas, prie minuso kiša liežuvį, nes karšta bei nebekilnoja pedučių
Combez bomb! Very qualitatively made, with the size a little calculated it was possible to take more, I think so and do.
Description corresponds. The dimensional grid is accurate. Sewn well, the sutures are even, there is no smell. The store is very kind. This is the second suit I bought-the first was great. This one is almost right-it's not fastened on the neck, well, it's not scary, the dog is happy, just before the frosts came) Thanks!
fits as per description. very warm. should work well.
We order the second time. Very good quality, the size was selected by the store's standards
16lb miniature poodle. Size XL. Fits perfectly
Excellent overalls. I recommend) on a Metis of 5 kg is ideal.
Quality is super. The size is the same. Pesa after an hour already ran like a cosmonaut))) beagle!
Отличный комбез! На крупного Джека рассела терьера, 7.5 кг в самый раз. Качество отличное!!!
Very convenient, we will grow still I will take
Very nice
Excellent suit, very satisfied. On Chihuahua in 2 kg well approached the smallest size.
The overalls are just super. Very warm. The dimensional grid corresponds. To Mo in 18 days. For the first time accidentally ordered the wrong size (s). Who wants to buy write in votsap 89265332339. Selling for 700 rubles, I will send by mail.
Very fast delivery and quality super
I ordered a suit for a fight dog, I came to Görl dog. Of course, there is a chance that I myself went to the wrong picture, but the color does not fit the description. The suit itself is sewn soundly, with light-reflecting inserts, the material is good. Between Artificial fur and material there is a small layer of sintepon. How do I know about sintepon? Yes, because I had to change the suit for the boy, because the girly egg does not fit.
Good Goods
Ordered 31.01.21G. Overalls came 15.02.21G. To Moscow. The store takes care of his customers, immediately sends. I ordered a second, only another color. Very comfortable my dog in it feels. Soft, light, the color is gentle. I like the collar-neck under protection. We are on the back-32 cm. The only thing, I'm a little rubber behind the overalls. Quality is excellent.
Good workmanship, comfortable material. Recommendation: better a no bigger order. Otherwise top!
Nice jumpsuit. Jack Russell sat perfectly. Thank you store.
Delivery is very fast, thank you! We take the second
Super recommend
Good quality
I bought for a puppy of that poodle, there is a stock in size, but the pants for some reason are short. Shipping fast.
Excellent and very well done! I'll keep buying and this store
bom produto
Good quality, it looks good
It's perfect. Very practical. Good size for a Maltese Bichon
Size is a little higher in my experience. Dogs are good and do not soak in water besides cold. It's not the prettiest coat, but if it's the most practical. It is easy to put and especially remove
Buy two for the male and the female, my puppies have no hair. They are beautiful as the photo, very warm and waterproof. I'm gonna buy another two.
Excellent.
So keeping in mind. Pug 8.5 drilling 3.8 Keys. Is good
Excellent quality, the parcel came quickly, tracked, only did not guess with the size, we have a dachshund, so it's too small, if you take on a d.
Just super!!! The size was perfect! Quality at altitude, delivery with tracking.
The overalls are very good. Size, color correspond to the photo. Sewed very qualitatively, only the lock is small, can quickly break. On Basenji boy 3 years old sat well size XXL. thank you very much!
Теплый комбез, на собаку 6 кг впритык. Надевать удобно.
Great and perfect for my pet, I recommend the store.
All good fit
I thank you for having been able to change the order before sending, it's exactly the right size, this is the second combination that I buy at home. The first one was a little tight to run. I just tested this size 16 in the snow, it is perfect for a chinese crested. I recommend this store and its excellent communication and responsiveness.
Very warm, in winter at minus 25-27 does not freeze, the tummy is perfectly closed, on the throat a little narrow, tight fastens, but we wear a scarf. After long walks inside remains warm, when we undress the dog. the only uncomfortable moment, behind the Pope still the cutout of the leg slightly falls under the food of life.
Very nice and wide enough to facilitate the movements of the dog
Очень клевый.Заказала для девочки.Джек Рассел терьер ,мы 9.5 кг. размер xl норм.