SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Courier order at the address did not deliver. He said he doesn't know where to go, and if I explain to him, he doesn't know when to bring him to me. Says I don't go there often. We agreed that he would leave him at the extradition point. But he took him to another point of extradition by mistake. I am very angry and unhappy, K. I expected to receive my order by mail (which is very convenient for me), and not run around the city. Looking for your order.
The clock is great. Even more beautiful than in the picture. When the bracelet will not know how much to wear, or maybe it will not climb unknown. But I recommend they are class. To Israel for one and a half weeks Doshol order
Super
Fast delivery, high quality, appreciate 5 out of 5. I recommend it to everyone. Thanks AliExpress
fast shipping 15 days, as described good watch
Very nice, solid watch. IN real yet fajniejszy than the pictures. Short time delivery-14 days. Recommend.
Broken Watch but after contacting the store they refunded me so very good commercial gesture.
I have received the watch but the the tools to resize the band are not included. pls confirm how can i reduce the band size
Satisfaction very beautiful recommend product loved most selling great♥♥
E più piccolo confronto alla foto
Very beautiful watch, like the quality of product, recommend to next shopping
Personally, I did not really like it, the strap is not reliable creak and rustle. For the shelf will go
Very good experience arrived earlier than expected
Come to the wrong color. Look at how to work
Happy! Ordered 06.02. Came 25.02. Super fast. Nizhny Novgorod region. I still work for hours! The bracelet is large, under my hand with ease shortened. Arrows glow in the dark,-nice)). The track was tracked from and to. Recommend!
good
love the watch, arrived in only a couple of weeks. pretty satisfied with my purchase. no complaints
so nice and good watch I buy until now 3 watch !! coming in 3 day
The watch is good, the bracelet is not very good quality
Thanks for the product, they are very reponsible, I recommend
5
beautiful watch..but a bit small for man hand
the clock is not big, beautiful, but for children, not for adults.
All fine manual in Russian)
Conform to the photos, watch to reassemble no battery. Very happy
The clock is great. Very satisfied with the delivery! Responsive and competent people.
Great store please buy from him
The watch came ideally, delivered in less than a week.
It took 3 weeks to come to Albania. Great product!
x
melo
For me, the best store have dealt with him in Ali Express since year and half
As pictured. Quality timepiece in a beautiful presentation gift box. Shipped to U.S. in under 4 weeks, very well padded and packaged. Highly recommend item and store.
Got there quickly. They look great. The accuracy of the move did not check.
Nice work good recommend. It's about time
Received the order quickly, about 20 days, packed perfectly, the parcel is not damaged, the goods are excellent according to the description. Bracelet and watch stylish and on the hand look great. The store is reliable and very responsible, I recommend to cooperate.
Good watch, cool look advise
More beautiful watch delivery this is generally another topic came delivery in two weeks
Very good this watch to me price affordable, cost benefit top 5 stars
пришли быстро , всë работает
Very good the clock, for the price estabien and very elegant get fast and nicely the emplayado qui a Monterrey NL MX Recommend this store
The clock is great. Mechanics, large and minute arrows glow in the dark. Do not fall behind and do not run forward. Look chic. To store Thank you very much! Recommend!
Good quality, took for a gift. I recommend the store!
The materials look a little delicate but the watch is beautiful for its price already in hand is a little small. If I recommend it it looks very nice.
All OK. Fast shipping.
The clock came exactly the same as in the photo. Everything is well packed, on the clock protective film. Very satisfied with the store! Asked to send faster to have time to arrive before 16.07, the clock came 12.07. Thank you very much to the seller! We order the second time and everything is super!
Delivery fast. Parcel courier brought home. Product description.
My very first mechanical watch and I love it. So far I've had no problems with the watch. Arrived after two weeks
item received within 3weeks looks very beautiful came well packed thanks to store
Product arrived in good condition and within estimated time