I. When ordering of shipping from China, you can specify the models you want, (Right before clicking the button to make your purchase, there is an option to leave the seller a note.,use this section to make your specific style and quantity required. ) we will send you the model you need. Otherwise, we will send you a mixture of all styles evenly, thank you. Shipping from US warehouse are not able to pick styles, cause we have them packed 10 styles evenly for you already.
II. We can do customize packing for you, choose option “XX pairs + private logo” to place order, then send us your logo photo, we print logo on lashes trays instead of stickers on it , we offer sample picture before sending out or purchasing, please contact us if you need any .
Lashes type: Fluffy mink eyelashes .
Packing: Lashes+plastic tray + silver glitter bottom + cove.
1. Very soft and comfortable to wear
2. High quality, Reusable
3. Cruelty free lashes
Products include : 10/20/30/40/50/100 pairs of false eyelashes
#100 about 10mm
#101 about 14mm
#102 about 14mm
#103 about 13mm
#104 about 15mm
#105 about 13mm
#106 about 12mm
#107 about 11mm
#108 about 14mm
#109 about 15mm
Those lashes are 100% Hand made, each batch may have the different, please notice that.
1.Handmade lashes may have 0.5-1mm length differences cause it was cut by hand.
2.Please allow 1-2mm differences due to manual measurement.
3.Please take off with professional eyelashes tweezers.
4.This packing do no include eyelashes glue,please wear it with your lashes glue.
5.Do not clean it with oil makeup remover.
How to use ?
1. Carefully remove the eyelashes from the case with tweezers, Compare false eyelashes with your eye line length, trim to suitable length and width.
2. Add glue along the false eyelash root with cotton bud.
3. Hold the eyelash on the root of your natural lashes with pressure.
4. If necessary, apply eye shadow or eyeliner to make your eye line look more natural.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.