SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Unexpected picture quality. I think the picture quality is good.
Good reception, fast shipping, serious store. Acceptable quality for 720p. Only 1 million pixels of which not clear enough for colors. Notice to new buyers whose it is better to take 1080p than that of 720p.
Is working
good
Very good value. Thank you
Very good webcam. Delivered quickly enough.
Pouca qualidade na imagem.
tal cual la descripción, espero funcione correctamente
super
Fast and good !
Delivery is fast. the tracking works at the Russian Post. the camera is working, with no problems connected.
Everything works fine
The camera is weak. The store is ready to compensate. I will take another
it's ok
OK, NO TEST
Very good camera.
muy mala calidad de audio y vídeo, sin embargo llegó rápido y muy bien protegido.
top
Entraga for Brasil very fast, all right as combined
The quality of the image is pretty low. I was expecting a higher resolution.
Muy buena calidad.. Excente producto y llego antes de lo esperado
3 weeks to Latvia. Quality is good. If there is no autofocuss, you should peel protective film. Onley thing for a while I can't make microphone loud enought. It's pretty silent. 2nd. The wires are short.
Very good build quality... the webcam isn't 30fps however, it is 25fps... nonetheless I am happy :)
The fe cable the camera is very short. It took a week longer than I said.
Class, ale trochi is not nahijne klicapnya and is definitely undeclared 1080. Ale for Taku reception
All right
In appearance beautiful) daughter chose, I will give
Arrived on time and as request
For this price, I'm happy. Delivery 32 days to Finland, Posti tracking code.
both webcams disconnected themselves from the computer after every 30-40 mins of use. have to either unplug them and re-plug in or re-start the web meetings.
Excellent camera, took to work for zoom, connected and immediately earned.
дуже швидка доставка в Київ, Україна.
Acceptable picture but Best Buy 1080p or more
works fine
Perfecto