SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Made of the same material as saved blankets-"silver-plated polyethylene"
never received the product - destroyed by customs - but the store gave me a refund immediately.
It's typical thermal sleeping bag but the foil bag. Sure mozna use a few times. Good quality.
Quick sendet Thanks
A grade
It came. Fast shipping.
Really low weight (only 115 g), ideal for ultralight equipment. Skutečně nízká hmotnost (jen 115 g), ideální pro ultralight výbavu.
A tester
bien
Everything is gorgeous. I haven't checked yet. Let's see how in June will save or not from the cold in Karelia
Conform ideal for very light hiking hunting
Мешок для хранения маловат назад проблема вставить
Practical, takes up little space in the backpack.
Very cool...
merci
super cool emergency sleeping bag very nice
Good value for money.
Looks reliable. Took for a hike, use after the transfer and in case of unexpected bad weather
Folia termiczna w postaci śpiwora jak sprawdzę to dam dodatkowy komentarz
Everything is OK, by the type of "space blanket" is only stronger, more and you can choose the outer layer in color ..
As described
The cover is thin as a survival aluminum cover that is found in the car kit, but it is much bigger, rather solid, it should do the job properly! Delivered in a small bag, lightweight, perfect for a survival bag!
Good
impeccable
Very very thin. Do not last if used over a hammock. It's too thin. Like cellophane gift packaging.
Product this one is safe.
Conform to the description
Call it thin, hour show
OK
ok
Its not a bag, but only a thermal blanket
Would not receive. Contact with store but top,. Worst end, unfortunately money back, but without complaint immediately remitted. All top so
Very fast, very good store