SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5+
The goods did not come.
Compact but very powerful flashlight. Surprised by the quality of the flashlight and the box. Highly recommended. Lack to check battery life
The goods are of excellent quality. I have this second flashlight. The first one works fine, but without side led. So I ordered this one. It shines perfectly. Quality at altitude. Shines long and bright. I recommend to buy.
The linternilla is fine, the detail of selling also a little box is appreciated. I don't give you the highest grade because it's taken a long time to arrive, and the last few days tracking the package hasn't worked, which makes me think there's been some delay at Greetings from Museros, Valencia.
Oh, great. You see a very good light
Super handige zaklamp met USB !
Светит неплохо синюшным светом. Заряжается, работает от встроенной батареи.
Good product very light and manageable.
Perfecto
Do what it promise small and bright
good
It took almost 2 months, but it lights up pretty good, it's worth it.
it's a great flashlight, but not what i ordered. it doesn't has the zoom feature as described in the ad.
goooooooooooooooooooooooooood
Bullshit. Doha
Apparently because of the crown of the virus, logistics and goods did not come. Money returned
For your money, a chic flashlight
5*
The battery is very weak, enough literally for an hour
Everything OK
Price contrast like EE leaning too big rose gold water
Todo correcto y rapidísimo. Vendedor recomendable.
Fanarik is excellent, I order a second time, only delivery is long.
대박 좋습니다 Good^^
Relatively normal, but it is not clear when the lantern is charged I do not understand, there was a day on charging, no changes to the Beacon did not happen.
good
polecam
petite légère et puissante tout a fait ce que je recherchais
Esta muy bien. Funciona estupendamente. Buen producto y buen vendedor. los recomiendo
The goods came later put
exceptional!
And did not come the goods
Monstrous lighting, really top. The downside on its very limited capacity of autonomy. I made a visit of cellar, after the same not 5 min More power while I loaded it overnight with the cables provided