SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality - recommend to buy
Ottimo
Very tough fabric and very well finished. Happy with the purchase.
nice product, material of good quality, wel manufactured. Free gift included (gloves)
Excellent Product, recommended. Thanks to the store for the little gift and more; A work glove.
Good strong bag. I take the third time of another size.
Nice bag, slow delivery.
The bag arrived on time, even inside working gloves put as a bonus. I recommend the store, well, thank you Ali.
ok
Product ok By cons the shipment the tracking atrocious 3 months not reasonable Complete disappointment
Great bag. Cloth is dense, seams are quality.
The bag is cool and quality... delivery two days from Russia... roomy, it's good that the maximum size .. all the tools will fit now!!!
Very good quality
Great product recommend
Ok
A very good quality bag. Made of thick, durable material. Quite roomy.
The bag is cool. Thank you
Сумка отличного качества, полностью соответствует описанию и представленным фотографиям. Приятный бонус ввиде перчаток.
The item corresponds to the advertised, good quality of the bag, sturdy and well-manufactured. The delivery service more than two months, although we are in "pandemic", other items ordered later I received them earlier.
I'll be late for the pandemic and Christmas problems. The v package arrived in perfect condition and looks very good quality.
Bag Topchik, straight pleased, plus bonus gloves, trivia and nice bag advise
The bag is super, very much. To the store for a gift thank you.
ok
ok,good
The parcel came to Odessa in 37 days. The tracker was not tracked until received. The quality corresponds to the description. Bag by the type of bag. Of the minuses-there is not enough partition inside, one large compartment and pockets opposite the outside. Of the pluses-a hard plastic bottom, a dense fabric, a thoughtful belt over the shoulder, a very comfortable handle. The bag is very satisfied, I recommend, did not communicate with the store
сумка как и обещали продавца рекомендую! ещё и перчатки бонусом
клевая сумка
The bag came quickly. Description corresponds. I recommend the producer!!
Everything is fine, thank you very much!
непогана сумка, але в реальності менша ніж собі думав)))
It came quickly, 6 days before Voronezh, stitched well, all external pockets on Velcro, took 18, in appearance small, but it turns out to be roomy, the screwdriver is placed freely. which is very convenient, the bottom is plastic. In general, I liked the bag, I thought I would use it for home tools, but I decided that I would put it in the car for all the tools, pump and fire extingu. There is not a lot of smell, I hope will fade out.
Handbag is just lovely and delivery is super fast!!! Thank you!!!