SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good Goods
Exactly as the picture. Rapid Delivery!
Perfect quality good fast amazing
Good qulity. Fast Delivery
Perfetto, proprio come lo volevo, sono molto contento di aver fatto un buon acquisto. Grazie
Fast shipping! I did not like the goods. 1. there is no fixation for the nose. 2. very long, why such length? 3. my nose slides. Maybe I have this form of face, but I'm not very.
Good quality!!!
I counted on better quality...
Лицевая сеточка довольно жидкая, просвечивает немного.
The gun is very comfortable thermal Andana, riding in the north is the most well and everywhere in principle where-quality is satisfied, came for a couple of weeks in Moscow
Está bien
It came very, very, very quickly, took his son, he is happy, looks thin but warm
Very fast shipping! To St. Petersburg in just 8 days! Packing without damage, was delivered to Postamat. The product fully corresponds to the description, the quality of the material is excellent, it stretches well and sits tightly on the face and neck. There is a light smell, but it's not critical (it does not interfere with breathing), I think it will fade at the first sock on the street, I recommend the store, thank you!
I liked the quality, the delivery is fast.
It looks good, fits well and is hot.
very good quality, I recommend it
Thank you!
Отправили быстро. Доставили за 20 дней (Хабаровск). Трек отслеживался. Продавец - на связи. Хорошо. Доволен.
To Moscow in 2 weeks. Not very warm, but it is convenient to breathe. Made well.
Ok
Everything is super, thanks to the store.
Excellent mask, I'm very pleased with the purchase, breathe just super, then what you need.
Super qualite
gera kokybė, vaizdas kaip aprašyme, atsiuntė greitai. rekomenduoju. good quality, image as in the description, sent quickly. I recommend.
fast delivery
Pores for breathing more than in the picture
So-so very long
The child liked it
The mask is excellent. the face does not slip and does not interfere.
Everything is clear!
Es muy cómoda, para hacer deporte, trabajar o simplemente llevarla es muy cómoda,no da sensación de agobio, y por la parte de la nariz y boca, muy cómoda mientras respiras. Es del mismo material q las camisas técnicas y el envío a sido bastante rapido
It's really for the winter and it's a little small so it's tight midi for me but the product arrive for less משבועיים
llevo antes de los 19 días, de muy buena calidad y abriga bastante volveré a comprar
Good quality and fast delivery. Looks as in description. I recommend this store.
Description corresponds. normul.
Comfortable very.. Canvas cozy.. Arrived fast very strongly recommend
Super!!!!
Very satisfied thank you