We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's like the description. Only in the living she is so small. Well, for a long time they took off the films. Assembly is easy. I wonder how much more rubber bands that keep everything here.
good
Perfectly corresponds to what I expected of the product. I recommend it. To put sand, I did not use the elastics on the bottom but a glue gun to avoid leakage of sand.
Fast delivery 8 days
Did not put the pen or it should not enter the set-used the remaining long screw. Note that the humidifier from below is a little leaking, as if you did not twist it. In the rest all is well, all spare parts are there, the instruction was included. Late on time, blame is coronavirus. We got to get to the apartment.
OK
Ótimo produto
Set is very small, size smartphone. But as for początkującej Cologne krolowa plus 20 workers it and so too large. Ideal for start breeding. One piece was nadłamany but gave up skleic. Dotarło in 3 weeks
Получила в течение 10 дней, пришлось немного помучится при сборке, но в целом не плохо, но ожидала что фармикарий будет больше по размеру. Надо купить жнецов.
хорошая ферма, собрали по видео
For a very long time I went... did not track. I'm not happy. I ordered a gift for a Christmas tree... but it turned out a gift for baptism ....
Llegó a Perú en 1 mes y medio, dentro del plazo.
Very Nice!
nickel chrome
Acabados buenos. Muchas piezas extra de recambio, no viene incluido un destornillador de estrella pequeño necesario para el montaje. Instrucciones excesivamente simples, paciencia al montarlo.
Очень быстрая доставка курьером до квартиры. Спасибо!
Ants run away. The slots are too big
Very beautiful and good product to start breeding to provide
Assembled)
They don't send you the ant hill x the demss fine
A little smaller than I thought but perfect.
Super !
I would like dimensions twice as much
Commodity: Farm for the car (formar) came very quickly-less, than in 1 week with home delivery. The goods are of good quality and perfectly packed. Totally укомлектован. Colony (more than 25 individuals + a dozen eggs + the same stock of larvae and pupae) with pleasure I moved to a new house after its assembly and launch a humidifier and drinker-less, half a day.
Super, I recommend. Delivery fast
Son satisfied
доставка быстрая формик не большой с пленкой пришлось повозиться пришлось применить отпариватель так всё норм
Collected in an hour, everything corresponds to the description, I recommend!
The farm is not bad, but there is not enough one bolt
собрать не можем, кажется что не хватает детали.
Todavia no lo he armado pero se ve bien empacado y esperare a conseguir algunas hormigas
Delivery to Kaluga 5 days. Formar without ants... Well, in general, I collected without problems, I think this is a good option for beginning...
Klein maar goed
Formarius was collected, the son is very pleased. The film was peeled off by the whole family))) Thank you, the goods are very good
Gorgeous. I settled the Reapers, everyone is satisfied with me and the Ants
Все как в описании.
спасибо очень быстро получили. ждем переселения
All okej Fast delivering order Product packed very well I Had some problems with usunięciem protection film but generally highly recommended this salesman and its product
Tip top
Exelent, good material just as the description indicates
did not assembled yet, but looks good.
The photo is more than in life. But still advise
bin sehr zufrieden.
упаковано все отлично. несмотря на мятую коробку, всё цело. не хватает маленькой отвертки. и инструкция не цветная, может хоть пронумеровать их?) не понять что за чем без видеоинструкции в ютьюбе
Farmicar came, there were no bolts, I had to buy. The whole problem was to clear the farmicar of the film, sat by the whole family all evening. But in general, it's normal.
A cool House, made dipping, fast delivery, I recommend
Very small (even if the measurements are shown clearly) Overall not bad
Awesome nest for my ants! Recommend!
Quickly in 3 days delivered. Small in size. Until they collected completely. We cover the film
Ordered 26.01.2021, the courier brought to the door 31.01.2021G. Fully corresponds to the description, the purchase is satisfied! Recommend!