SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Matches the promised product exactly. Very good quality of the product and happy with the service.
Excellent quality. Fast shipping.
Thank you so much . All is perfect!
Bien reçu, pas encore utiliser pour dire en plus
Baby desing sway fits qualityand very good
Great product and fits my girl's Recaro big pram.
All as a description, it came quickly, the quality is excellent, but at me as always, until you order the rains went, now the frosts, so in the case until especially the particularly
Norms. On the rant flex fits perfectly
I love it !!! Fits perfectly !!! Great product .
It's very fast
The goods were delivered quickly! To Belgorod region, in 5 days. All is well packing
housse de bonne qualité correspondant au descriptif sauf pour la zone de ventilation qui n'existe pas sur le modèle que j'ai reçu. l'article a été expédié rapidement en 2 semaines.
The order came to France in 3 weeks. Cover more than satisfied. The size of the largest ideally approached the stroller "Bébé Confort" (model "MAIA"). Track tracked. Super!!!
Approached Valco snap
I expected it to be more thick but it is still very nice. Fits our Graco stroller. the price cannot be beat!
Good quality, I recommend)
Received quickly and very happy with the quality very solid better than in the hypermarket thank you to the store
Very fast delivery! Flexible Protection, I like it very much. I recommend this article, and this store.
Fast shipping, the quality much better than I expected. Seller recommended.
I haven't tried yet as my stroller is not yet here but the quality seems good.
Raincoat is super, same as in the picture.
Semble bien
Very fast delivery, good quality. Thank you.
Perfect fit well for the stroller (cybex balioS)
Fast Delivery 10 days good quality thank you very much
Товар получен, доставка супербыстрая, до Италии за 11 дней. Качество отличное, чехол M замечательно подошел на коляску GB Qbit. Рекомендую однозначно.
Top
Très contente de cette house de pluie,bonne qualité et arrivée vite!
Appearance is good In the summer we will see the convenience
!very good
Rain cover that looks good quality, received in its packaging. It fits perfectly on my stroller NANIA Cassy, very happy with my purchase, I am delighted!
Spectacular
l La protection est juste magnifique, j ai pris la plus grande taille car j ai une poussette volumineuse bébé confort et une babyzen yoyo, elle s adapte très bien sur les 2 poussettes, et sincèrement elle est mieux que les protections fournies avec l achat des poussettes.
The cover is super! Came to Riga in about 1,5 months. Ideally closes the stroller camarelo and a stroller bag. And also pleasant to the touch.
Big one fits perfect Easy Walker
Ordered 18.01 came 2.02. The quality is excellent, all as in the description and in the picture.
Very good quality
The shipment arrived on time, pretty fast, 15 days. No need to communicate with the vendezor. The quality is great, easy to put and save, and takes up little space. The zipper is of good quality, no water enters. Much better than the previous one I had, if I know I buy it first. Fully recommended, a successful purchase
The item perfectly matches the description of the store. The item is delivered in less than ten days but rather after eight days so fast delivery. Quality is to be checked over time. Case to follow.
On February 25 I ordered, on February 28, the courier brought home. The quality is excellent.