SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A little remember the spout, perhaps a sub
Great product , love it
It came for a month, as a gift put a brush) thanks)
Very fast delivery sane as the picture very happy
Great flushing!
Tweezers came very quickly☺I'm very glad, the store put a brush as a gift, I'm very pleased, I recommend this seller☺& Middot;
es la primera vez que lo pido, el material me ha gustado el tiempo de entrega fue moderado. y el producto cumplió con mis expectativas. lo volveré a pedir
Good))
Ok. Not very good grip. I’ve had better
Nice tweezers. Arrived very quickly!
At first glance good tweezers, washing tight and full. I will try in work and complement the review
really good
Imprecionada con la calidad, muy buenas para ser tan económicas
Very fast shipping to Italy
Everything is fine
Tweezers are my love. Just keep in mind that they are with the dose
Soft, light, I approached only for classics, 2D does not take
danke
Excellent quality, very ugly looks stylish)
Tweezers I did not like, there is no clearance when washing off... in comparison with other tweezers in the photo
I was waiting for these tweezers. But the one on which she hoped was naturally bent. It's a PPC. I'll try to straighten, although I can not. But the joy has already gone away ((and so everything is packed very well. Apparently put the marriage (
I liked it, but with large volumes it does not bother
Very fast delivery to Krasnoyarsk 16 days.
Great tweezers!! For me, soft and light, I would like a little more (medium rigidity). But the bundles collect and keep perfectly!! Form just high to them!! Sashes with a closed tweezer slightly move forward-back... But not bad for training.
Perfect!
It came within a month exactly as in the picture. I did not communicate with the store. The seller put a gift in the form of a brush. Nice thank you very much.
Just like the picture. Now to use. Received in less than 3 weeks for Switzerland. Thank you to the store
Tweezers are good. Recommend store
Спасибо большое продавцу , товар соответсвует описанию , пинцет лёгкий хорошо сидит в руке , смыкание плотное , продавец положил щеточку ,в подарок мелочь ,а приятно не скользит , до Липецка пришёл за 2 недели буду заказывать ещё
Tweezers are excellent, in manual technique 5-6 D beret, I recommend. Delivery fast
buen agarre
Good one. There was a parcel 3 months in Lithuania
товар хороший, на работе тоже отлично справляется. За такие деньги это просто супер огонь
Delivery fast, to the store Thank you!
I am very satisfied
Ótimo produto
Идеальное смыкание, хотя брала для разделения
At the tweezers the tips were longer than in the photo. Bundles did not try to form.
못받음 ㅠ
The order came in a couple of days. As a gift put a brush for eyelashes. Very nice, thank you store
The sashes are not perfectly even. One per millimeter was longer than the other and is thicker than the other. It's a little twisted as if. That made it look uneven. For 3 kopecks, there is no point in opening a dispute, but it's just unpleasant.
The best for volume buy again
Not really good
Good sharp tweezers.
Beautiful arrived in less than a month... :)
Corresponds to the description. Shipping fast. I have not tried it yet, but externally everything is fine. There was no need to communicate with the store.
Excellent I arrive in month & a half.
Pincet of the Interior)) smikania takozh
As always, fast delivery 3 weeks to Buryatia. tweezers hold any bundle. Washing is good. One tweezers last time came with a difect, the store sent in replacement good. I'll order more.
I have bundles in it jump, it looks unlucky