SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ok
Bien
In the pool used, water does not affect in the ears recommend
All OK. Thank u!
Shipment canceled transport company, store no problem returned money
bravoo,good product
bien
fast delivery.. recommend...
Useless
Thanks for the small ear isolates almost 4% of noise and sound
ok
ottimo prodotto venditore consigliato +++
e
Great earplugs! I sleep in them-the windows of the apartment face the prospect :) they sit well, thanks to them I do not wake up on trifles, I hear the alarm clock.
The product matches the sales details. I received the product after 4 weeks.
very good
Everything is fine, take it
My wife hasn't appreciated it yet. Looks normal. How will "work" add later.
All OK
Everything is good, soft, comfortable!
All right, whole! Packing is normal bow!
The goods were delivered to Pavlodar (Kazakhstan) in 34 days. The goods are normal, did not communicate with the store. Seller recommend, fast delivery.
It came quickly. satisfied.
جودة جيدة شكرا لك
I haven't tried it yet.
Excellent. I'm good. Recommended
es exactamente igual a la imagen, y el producto llegó en un mes, para el que le interese el producto es para personas con orejas relativamente grandes.
Thank you very much received and I am happy thank you I advise everyone to buy excellent service
Великолепные затычки! Для больших ушей, хотя у меня как у слона, розовые и красивые (не уши, затычки).С ними можно спать или плавать, ничто не пробьёт эти затычки. Покупайте смело, привет продавцу.
Not too waterproof
I haven’t tried them yet but fast delivery and not bad for the value of money
Moving very ובאמת sealer noise
Don't go well, feels.