SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very bright and well made at a good price
Lantern sp36 BLF did not impress just fill with light all around the side light blinks counter passers-by strongly, keep this in mind for the city and is not a great option, there is in use sofirn c8g, it much more liked and the light point is 1.5 times higher than the sp36. And does not blind counter passers-by side light, while everything is visible
very quick delivery and everything is great item is awsome
Very good torch. Fast shipment.
Unfortunately flashlight is niesprawna
Corresponds to the declared characteristics. Excellent batteries
Great flashlight, fast shipping, Thanks a lot!
Cool lantern!
Perfect!
Nice warm light. The office needs to be handled.
All well, excellent strong and programmable flashlight.
The goods were lost on the road. The money was returned through the dispute.
First impression is extremely positive. Love the build quality, the wide beam and the clean light of the LH351D emitters. Highly recommended.
Less than half of the Amazon price -- same quality. These are incredibly bright and powerful. Take the time to review the manual and learn how to use it properly.
<2en> led light temperature in the listing as 5000k. <2en> color temperature is also maintained at high output. I bought it with batteries came in smoothly. <2en> user interface is quite convenient. <2en> I highly liked the material quality. Glass coated. The thick quality of the cable comes out of a type c cable. It naturally heats up in turbo mode as its dimensions are small. The batteries that come out of them are also quite good quality. In short, I highly recommend this money.
Really good flashlight. 5000K is perfect for my use. Light is extremly bright and I really like the UI. Stand-by indicator light is very useful if you keep your light oa a nightstand. Makes it easier to find. Excellent product. I would recommend this to anyone wanting a quality flashlight with very affordable price.
All OK!
Super flashlight. Very pleasing to the eye color light.
Good product. Very fast delivery.
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Extremely quick delivery to the Netherlands, got the item in 3 days! Thank you to the store for the quick shipping, will buy here again.
Super flashlight, thank you beautiful.
Look’s good and durable. Turbo mode is really bright, but didnt get to test it outside yet.
Great flashlight
Really it is a lantern Powerful in this class take it in Teto Lantern it is really powerful LED floodlight
Good contact with the store. Super service. Strongly recommended
Polecam! Wszystko zgodnie z opisem. Świeci naprawdę bardzo dobrze, powyżej oczekiwań!
great as expected. super ui
excelente
It's a wonder, I'm delighted with this acquisition