SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recomendo fuerte
Great, have a delay of about 10 seconds for translation, otherwise recommend, got it right.
produkt dobrze wygląda, wygląda na solidny. szkoda, ze nie działa kiedy jest poza WIFI
Well to study, I don't know if on a trip it will be so good, it takes a little while to answer how 10 sec the first ones, I'll try the langgog what
All great, it takes a long time to ship, but then the shipment arrived fast, thanks
Very very cool worth buying
<2en> the language of the device is not Turkish but Translator supports Turkish. The translations are very good. Device fast. He wants the Internet. You can download offline package, but no Turkish offline. <2en> store answers questions. I-I like it.
Come unfortunately still not quite get on with the online version but otherwise OK
Is very good
Sin wifi solo traduce 3 o 4 idiomas . Los demás necesita conexión de wifi
A good translator, despite translate Portuguese (Brazilian) and not the original Portuguese, but still good, tools missing Portuguese language, Spanish, Ingles Frances, in translation has all, very good still
Super, delivery is fast, everything works.
The goods went long! Why does the goods go through Moscow when we live next to Russia? It's not logical...
Exactly as described
A good product Thank you store To recommend
Yes, thank you!
Not yet tried the translation but the translator is very nice and the ideal format. The packaging was great and arrived in very good condition. Delivery quite fast compared to many other orders.
It looks like a good product, I haven't tried it but it looks great, as indicated. Thank you
Since it's not for me I can't prove it. Comes well packaged
Excellent. Thanks
perfect device
excellent
Everything, like Again
All OK recommend.
Well packed, fast and great store!!!
Excellent produit, je recommande. livraison rapide
İnternet olmadan çalışmıyor işe yarar
The parcel received safely and safely the goods corresponds to the declared quality of the goods good store is always in touch
Fantastic!
Shipping is OK such as did though. Translator charge. Charger led four kinds as tried but filling this intentional damage.. -Service charge is not trolling...