SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All perfect! Fast delivery and in the terms stipulated. Item as in the description.
Very nice, works very well
Good dispenser. Recommend. True because of the Chinese New Year Long sent the order.
Perfect, just like the description and it's come to me in just two days!
Tracked, packed well, in a box.
Compact dispenser, opens with a special key
Perfecto
very useful product Thank you.
It looks good. Not to Try
Симпатичный, стильный, не слишком большой, но и вместительный, все как на фото
Everything works. I liked it. The store is good, it came quickly.
Product come with one element damaged fault courier and packing a bit poor. Contacting the store who, very kindly, has provveduto to send me a new element. Recommend!!!
Заказ пришёл быстро. Все в целости! Крепления есть в комплекте, но сверлить стену жалко- Приклеила на спец.монтажную ленту типа 3М, пока держится, надеюсь не отвалится))) дозирует по-немногу, к примеру геля для душа нужно будет пару раз понажимать... пока не протекает (читала отзывы), я думаю, что это зависит от консистенции самих жидких средств
This was really SUPER !! Soon… Whow ..
The goods came very quickly. Excellent quality.
Super nice and fast delivery within a week
The dispenser is very convenient to use. We're happy.
Installed with PATEX no more nails, you carefully dismantle the back with a key so that the glue is striated and applied. At 24h you place the dispensers. Regarding what they say the gel doesn't come out, you have to give it several times but it's no problem, in 5 or 6 seconds you get quite a lot. What you get from this is it doesn't leak. Now the only bottles wasted by the shower are my wife's.
Very fast shipping and good quality
Соответствует описанию
Marche très bien et ne goûte pas
Продавец отправил товар быстро,дошло в целости и сохранности.В целом товаром доволен,пластик не вонючий,краска слегка по шарпаемая ,где и как не известно продавца не виню ,но есть сомнения ... Рекомендовать не могу,посмотрите что нибудь повеселее выбор огромный
Good
All good, I'm happy
Bonito y práctico. Un precio de lo más competitivo. Muy satisfecho
OK
Recibido en pocos días
top!
Great product, just a defect it is necessary to press several times to have a sufficient amount of soap.
ok.
I ordered two dispensers from this store at the same time. Sent quickly, at a total of 22 days before Krasnodar. Packed in a box, inside a navel. In the kit Dubel-nails, to hang on the wall and an incomprehensible at first glance of the slingshot, it turned out to be a Opener (it is possible to insert not a very good solution for opening, in my opinion, the second bought dispenser just from above the lid opens, which is more convenient, But this beauty is what, a whole black matte case. The inner filling container from below is untwisted the dispenser to clean, apparently, if necessary, there is an opening for the Bay. At the end of the soap keeps perfectly, nothing flows, a little had to develop a button, but now everything is pressing normally.