SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order came mega quickly! Ordered 27.02 at 1:40 am. Brought the courier to the House 28.02 at 20:50!!! Less than a day to the Moscow region!!! This is God's success! Producer highly recommend. The product fully corresponds to the description and photo on the order page. Came charged, so you could check right away. Many modes of operation, vibrates gently and not noisy. You can use in a public place)) the color is gently pink (really cute looks), the material is pleasant to the Velvet (soft-touch coating). Vibration modes about 10-15 exactly did not count. The remote also vibrates, it's just a real bonus. Also came as a gift condom))). There was no box, but everything. Came in a yellow puffy not transparent bag covered with paper. I will complement the review after the 8th of March)) so to speak after testing the one for whom I ordered as a gift)))
Works, the material is good. Vibration on the remote is not as pleasant as on special toys
норм
good
Thank you very much to the store for the work! The thing is really standing, works for its purpose at 100%. I recommend to everyone, my wife really liked it.
To the touch is pleasant, vibration modes are many, vibrates both the remote and the toy, the volume is relatively quiet.
Well done! Thank u!
Everything works, in the case has not yet tried
The quality is good, but the vibration is strong. It was possible to make smaller.
Wife happy
Seller respect goods came in 7 days
Works.
The toy is convenient and interesting for playing with a partner. There are certain advantages in comparison with large toys, because. There is greater freedom of action and use options. As interesting as prelude in a non-standard situation. From the side, the sound is not much heard.
I came until I used...
Delivery about a month, tracked, packing is excellent! The toy itself is pleasant to the touch, without foreign smells, it came discharged. Charges quite quickly, for how much charging is enough, until I can not say, alas. The control is normal, but you need to adjust, on the balls: long press-activate the device, short-change modes. On the remote: the middle button is activation, the other two are control, and change of modes, "by the method of the rear" you can understand what is responsible for (the remote also vibrates) in general, the toy is cool! I will sell a special thank you for packing the goods, store-prosperity!!
It came quickly
I wish there were more speeds. Make it more progressive, but it's very good
The goods came quickly. Included is the device itself, a charging cable and a remote control. It all came in the navel tightly wrapped, so that about what's inside the guess is very difficult. The device has several modes of operation, switch in turn by pressing the button on it. With the remote control until something has not figured out, the LED shines, but the modes as it does not switch. Buzzing seems intense, we'll try with the girl later. By the way, as a gift, the store put one condom. Seller and recommend
Everything works, silicone is pleasant without jambs. The color is bright.
Ok
Everything is fine, everything works.
Everything is fine, it's discharged. Modes really a lot, you can bug everything. Balls are really large, but I imagined them about that. It came without a box, very well packed. There is an instruction inside in English.
Bought as a Kegel simulator, but also included too norms))) delivered quickly, everything works. One minus is loud. Otherwise everything is fine, thank you
Fast delivery, everything works. Order satisfied
Efficient and quality item. Guaranteed effect!
Advise!!! The product corresponds to the description!!! Very nice stuff
The goods did not come, but the store is very polite and attentive, first he extended the period of protection, then he himself offered to open a dispute and return the money. With pleasure I will order from him again. Thank you seller.
Excelente
bien
в работе не пробовали, но вибраций много, и сильные они, что на пульте что на самом вибрике))
Cool thing. Works.
Very satisfied with the rekamendu
Norms