SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A nice game for couple
I received the goods, the quality is not bad in appearance, but that's how to put it on a turnstile, I need to think...
Goods Received!!! But still not overrun as they say!!! Feedback I will add!!!
We can't anything else there say then that we are very sturdy and well find look, also the quality of the materials is very good to mention. We can't wait till I hair in it can hang…
One part that goes under the neck is very short, in half shorter than the rest.
Fast shipping,.
as described. the headsling seems rather short to the rest.
The belt for neck it to short..The rest everything fine..
as she reaches seventh heaven i'm holding the straps cause i didn't plan for her to free fall :) remember to attach a small installation guide
Nice stuff but 6 weeks delivery :(
Material is really soft, and product description was accurate. Like on pictures there is needed some extension strap to hang it on pull bar, because without it will hang too high (I have 190cm height). Finally with small straps adjustment mounting point was at 215 cm from the floor. Already used, both with my wife we are satisfied from this swing.
Didn't arrive, got money back.
Received. Color, size, look all chic!
Works fine.. Good price ratio
Superb product I recommend who likes it museum with their very solid partner. Great quality of products! Is worth the same on Amazon that I paid 50 € that one I paid 14 € on Ali on purpose it is great. I can not do without Ali Express everything is cheaper and the quality is just as good!! In any case I recommend to all couples who like naughty games and who change
It came quickly days 20 quality good advise
It looks just like pic and is well put together
Thanks came! All parts according to the picture are present! Did not track all the way, delayed for 2 weeks from the last delivery date.
all ok
That looks good. But plastic tightening loops.... Strong enough? To see .....
Everything came in time. Executed qualitatively
Great swing, comfortable. Goes well with door pull-up bar between the doorway. Only needed bigger adapters, because the hooks are too small to apply on the bar (fi-4cm). Wyfy enjoys it very much. :)))
Looks quality, but have not yet installed
Everything looks good.
It's like the description. It came with a little delay from Russia. Something with logistics, but it was written in the application, so to speak, warned. That's why 5 stars! In the case did not try, I think that it will be unusual. The sling is strong, the pillows are velvet soft. I do not understand how to attach a photo in the app, but all alone.
Super quality, today I will swing my favorite!)
good
Photo and description, corresponds completely. Delivery to Rostov-on-Don, in 12 days. Seller recommend!
Great product and good quality. Have tested it and it seems very strong.
perfect, thanks
Quality is good, slightly cause questions plastic loops to adjust the length (as on the backpack), but the weight of a person is safely kept. In general, I liked it. The most offensive point was that the kit did not put some black (presumably rubber) rings (in the picture from above, they are indicated by a red arrow), although the corresponding equipment was chosen. I think it would be cooler with them, but they are not.
The swing came quickly. 8 days to Moscow. They haven't tried it yet.