SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The color is orange, not red as in the photo
Colors like the picture I was waiting 1.5 months for delivery
Very nice color
Très bien
I received the products in a damaged package..
Perfekt approach,dealing,I was very satisfield.I Sincelery,thanks
I am faithful to this brand it is just perfect!! Pigmentation is top !! I recommend
The precious color
Gorgeous red
Super plus the tester
The color is not the same as in the photo, without a pink shade, but very beautiful. In the photo in three thin layers, not dense. The brush is short, for me it was not very convenient to paint the right hand
The colour is amazing and very cute! The delivery was unexpectedly fast and just in time to put fresh colour on my nails :) Thank you very much and will absolutely consider another purchase very soon.
The color is as picture! Really beautiful
I love it! It took a long time to get there, though.
The goods quickly collected and sent, came in 2,5 weeks. I did not communicate with the store. Blue and purple in color lighter. Not so rich. Packed in a simple black package.
Beautiful blue, but not as saturated as in the photo
Arrived with 1 month late. Small capacity, but very pretty color even if clearer in real than in the photo. Some colors are thicker than others, to see on the duration if it holds.
Delivery 75 days, long. and so norms.
Looks good and came at the right time. I didn't try it yet.
Very nice blue and very good quality
Very nice the color, a pity I got spilled and that was very well packed. He must have had a moving trip, and the bottles are too small.
The color is beautiful.
Nice
I order not for the first time, I love this seller very much!!! And gellak itself and packaging and delivery all for 5 +))) Thank you!!!
Nice too!!!
Nul
Tube of course small, colors came what ordered, thank you
Fast shipping, everything came very well packaged and very pigmented colors I loved, I have not tested them yet, but I know they are of very good quality Reliable store Thank you
Very fast shipping, everything very well packaged, very beautiful colors, only the only color that was not what I expected is the number A607 supposedly it must be neon color, but no, it is more a BABY BLUE color (pastel color) is beautiful but not looks nothing like the color shown, everything else is perfect, reliable stores.
It's super nice to late to arrive but I definitely love it
Same as the description. The only bad thing is that it took him so long to get to Spain, more than the estimated one.
No me gusta el acabado,llego antes de la fecha
Very nice colors, very easy to use, arrive in the time you put in the delivery period, buy various colors and all correspond to the photo and color you indicate
Everything is fine
Tambien buenoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Lacquer Super! a packing! I did not expect! each bottle in a bag and nested in foam, each in a grade cell
It does the job
цвет 15 это прозрачный перламутр
parfait Merci
It's much clearer than in the picture
I did. Recommend.
Pretty tight varnish. Excellent to lie in two layers, does not strip. The color is bright white. I will order in other colors.
Beautiful Color❤️
Comme décrit
Son colores más fluorescentes
The parcel was lost somewhere in the vastness of Russia, the seller returned the money :)
I love this color, this is the second time I ask. In addition it has very good quality, generally it is small, now you have changed the plug is longer and better to catch. I always buy here because I like its quality and colors.
Ordered on January 1, it came on March 14. The whole thing. The goods are satisfied, but the delivery is a little long
Everything's perfect! Just need to try them!