SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent service. I arrive in 14 days. In good condition and min super price. I love it and I like it. I'll buy again!'
Very fast delivery!! Within few days! Product is very nice! I ordered them twice before, also for my friend and fam! Everybody wants them :) they are very solid and handy.
Good service! Great product!
Perfect quality
…, Have iPhone 8-and it fits perfectly and is very well processed-thank you
Lovely case
Great case. Magnets are strong. Board to level with protective glass. I am pleased. Recommend.
Everything came up, there are no complaints
great product, as described and fast delivery
Shipping is too slow to get faster arrival standards if you the
I ordered similar cases, but my edges around the screen are higher, which protects when falling or when you put the phone screen down. In the rest, everything is as in the picture. Price at those above
Look like yoga women compassionate Okey
Just perfect
The cover is not damaged. No smell. The main thing is that there is a payment from the card that lies in the case)
Molto ben fatto
Very well made
Отличный качественный чехол.
Fast delivery, super quality
inside quality is not good
Beautiful case. Great quality - materials, hardware, very accurate stitching. Rich colors true to photos.
Well received
Top Looks grade from
Très bonne qualité et arrivée en 4 semaines
Great case. The quality is very decent
I loved it.
A very practical case, en colo is shown in the images, we will see how much it resists
The case is very thick phone like a brick, if you put more than three cards, the cover does not close
Very good material very fast
Good! Fits well and high Q.
Cases I buy not the first time! In a situation with sanctions, when the iPhones removed the payment with a card, this case is perfect!
Very conveniently closes the corners. On the phone already glass and still the side remains. I use this model not the first time for 6 and 8 was
Размер немного не совпадает,12 мини
One compartment is missing
What they ordered and came and plus quickly came
The price ratio and texture, quality are both satisfied.
Cool cover, put a card and as if again applepei works
Everything perfect like description! The product is the same, is not leather but is a good imitation, the money paid is worth.
Got what I expected. Thank you.
Excellent! Quality for the bomb!
A beautiful cover as always. I already got away with how many of them I took for myself and friends around. The most convenient option for me
The cover is very good quality! Came to Novosibirsk quickly! Thank you store!
Good quality, looks great on the iPhone XR, buttons and charging port work smoothly.
All the Chiki I liked. Odorless seam smooth