We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
For most countries, usually it will take 10-60days to arrive.
For many countries like North America,Russia,Southeast Asia,Japan,Korea, delivery time is about 10-25 working days.
It may take longer time to arrive some countries, especially for Brazil,South America,Africa countries.
(1) Q:When I make payment, what time can be shipped?
A:We can ship out within 48 hours and provide track number.
(2) Q:How long can I receive parcel? If not received, What should I do ?
A:Delivery time is decided by country, usually it will take 7-60 days. If you still haven’t received after 60 days, pls kindly contact us. We will resend or refund.
For damage issue, we will resend one or make refund. We seller will afford the shipping and item fee.
For quality issue, we will help to solve first. If it can not be solved properly, we will resend or refund.
For exchange issue, we accept exchange. But buyer should return the item and bear the returning shipping fee.
Any problem, pls kindly feel free to contact us. We will reply in fast time with best solution.
(a) When you are satisfied with our product, we sincerely hope that you can leave us a POSITIVE FEEDBACK.
We will also leave for you 5 stars POSITIVE FEEDBACK..
(b) If you are not satisfied with your purchase, please contact us before leaving neutral or negative feedback.
We will get back to you within 24 hours and provide best solution.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.