SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Plastic is normal. Only put the watch to charge and the phone on a wireless platform. Зарчзаеьься only one of Apple will settle. Android was charged in parallel with everyone.
Very cool charging. Really quickly charges.
A non-worker came. Seller returned money
Отличная вещь!
Unfortunately the charger didn't work, but the store reimbursed me for the money
Ottimo prodotto
Product comes in excellent condition and works perfectly.
Charges quickly!
Everything works!
The mechanism is loose, did not open a dispute!
I order for the second time! Great option! I recommend to buy!
It's slow loading, I felt cheated
It came very quickly, for which thank you. All good quality.
Pratsuya. Nibi's all right. The very ability of plastics taka Sobi. On the photo, I saw the edge of the night.
As described it is very good but he said "delivered in 10 days" Finally it was delivered in 1 month almost otherwise I recommend it is very good
It seems to work, but there are nuances-now I do not understand why I ordered it, since the wire from the clock must be inserted there, it is long, so I stick out very much and save wires especially for noticing, and the stand itself from the clock is set loosely. In general, I removed it back into the box. And so the wireless charging works, the connectors for the iPhone too, the rest did not try.
Nice station. Charging for the watch is inserted its own, not included.
It’s perfect exactly what I ordered and very good quality!
I am using it but i am not that pleased with it. The watch stand is tilted to much upright so that watches with a metal strap won’t stay on and i only use my Apple watch with aluminium straps. It will only stay on without the metal strap and even then the construction of the watch stand is fiddely. I also dislike the moving connectors. I get that they done that to fit more types of iPhones with thicker cases, an AirPod charger, etcetera but it takes a certain skill to place the device on a fiddely connector.
Perfect, wonderful product
All is well, thank you
Convenient charging, while everything works
Is worth
It works very well.
Not so good quality
Pas encore essayé
Het product werkt heel goed en was binnen twee weken binnen! Heel blij mee !
Does not work charging in the middle, where you can just put the phone
Total nonsense!!! Wireless charging does not work. Charges very long ..... I do not advise buying
Good
Good thing for your money
Thank you, all as in the description, the color matches, well packed, nothing damaged, very fast delivery. I liked everything. For the gift is excellent. To the store Thank you very much.
Wrong items but refund. All OK