SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came a whole, looks beautiful
Fast Delivery
As in the photo. Very well packed and quite quickly arrived.
bien
Didn’t come in discrete packaging clearly stated dildos on package ! Can’t face my postman ever again !
dildo is written on the parcel(
Packaged and protected very well, super pretty. Will order another one for sure
For a month in Ukraine on the mist. Description corresponds, packed reliably. The truth is in the description of the dildo. I don't care, but it's important to many customers. Purchase is happy, looks aesthetic and pleasant.
Amazing! Perfect for anal sex! I love the freezing effect.
This beautiful Super polished and shiny tough material Super flirty It didn't take him long to arrive (2 weeks)
It's fine. Without chips, cracks, smooth glass. Grandma put on the shelf next to the glass deer and bunnies.
My husband and I really liked it. Came perfectly packed. Well, it looks very nice.
The parcel reached very quickly, literally 2 weeks! The goods are excellent and well packed! All the whole is not broken) in the living look better than in the photo) very beautiful things! I recommend, thank you to the store)
Good product. Bigger than I thought.
the size is not accurate
Corresponds to the description, all OK
Packed OK.
good
Equal to the image
Ordered: 27.01, came: 16.02. I'm quite happy with the order. But!!! On the package it was written that I ordered, it's good that the operator did not pay attention. It was a shame... Another minus it is still thin but for the anal is perfect. And yet on the move it's from the glass. Price: 549,59. Alien with another parcel. Feel good. Photo store does not give out!!!
Drove oooochen for more than a month... But without defects)
Mmmm, Van klyovy) I recommend.
Very small and narrow. The diameter is slightly thicker than the thumb, the total length of 2 palms in width.
This is as described and a little thicker than my finger, albeit quite a bit longer. Me elderly gran lives with me and saw it on my bathroom sink and asked me from where I got the "funny looking English cucumber" She is thrilled that I must be collecting glass now and put it in her glass display... I will cherish this for forever! Thank you, store!