SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product corresponds to the description. Ordered on "plus", in Samara came in 15 days. I already have experience using such bags, it is convenient to leave something dry, when it's wet or vice versa. .. For beginners advice: do not put anything heavy in the bag if you are going to use the belt (Maxim 3 kg, further does not withstand the place of attachment).
Great product. Note 100
Impeccable! Super résistant, conforme à la description et livraison rapide
Good qulity
I haven't tried it yet, I did a test at home and it doesn't wet the inside, waiting to try at sea, all OK
As always, quickly and goods as described. I recommend this store to all buyers and will be back to this store again.
All compatible with description recommend
hello. I received my item, everything is very good. very thank you.us a good product. will recommend to my friends Saulius
Geras, tvirtas krepšys.
Bought for a gift. Did not open
Good product, it looks of quality even if it is not proven. Just a little disappointed because I expected the bag to have two strips and it only has one, it seems to depend on the capacity of the bag, a pity.
It can't be seen to be very tough but good and they should take away water proof BAG is very ugly
Great
Delivered in 16 days. Quality, bright. Very satisfied with the order and the speed of delivery.
Very good product. Material very good. Arrived fast and in excellent condition.
Good qulity. Dense fabric, not like an umbrella. The seams are glued. Includes belts with a carabiner on the shoulder!
Looks much better q in the photo. Good fabric and very comfortable. Super fast shipping
Excellent product, as advertised.
Item as described. Thank you
A good bag, 2 liters small, Keys phone, etc.
Perfect Ordered the 11.11 arrived the 30.11 nothing to say
Product well received!
Fully corresponds to the description. Fast shipping.
The bag is great. Càlida price of 10
Thank you!
The item arrived damaged. But I had a refund
Finer than I'm used to seeing, not yet proven.
Good qulity. Hermetic
Water does not pass, if it is PVC then not very thick, more on rubber looks like, functional performs its own but for this money is not worth it. Shipping fast.
All top, welcome again. A ++++
Top
Very good quality, before time arrived
Good
5