SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipping fast mouse great
OK. For her money norms, bought for 550 rubles
The mouse is fully working, it came quickly.
Very good and quality mouse. Recommend
Like norms
A grade
The mouse went 3 weeks from China, and it was written delivery from Russia. The mouse is very quiet, it will not go for games when clicking on the buttons is not clear whether or not, the mouse is very slippery all the time to slip out for people. For 600 r good goods, but I will not probably use it.
The mouse is very cool, sent immediately, came somewhere for about 2 weeks, did not track, I advise the store.
It has arrived fast and well protected
Fast shipping! Everything works! Thank you store!
Мыша удобная в руке. Но явно не 3200dpi. Ну, да ладно. Я, видимо, взял на 1600. Разница в переключении трёх позиций не чувствуется. Качество кабеля - так себе, до первого раза, пока не заденешь. К продавцу вопросов нет. Товар пришёл вовремя, все хорошо. Обернут в пленку, без коробочки.
Мышка за свои деньги просто топ, клац не слышно. Она очень БАЛДЕЖНАЯ всем советую данную мышку! Поначалу мне было очень не удобно играть с ней так как она больше по размерам и по весу с моей прошлой...
As long as all like
Thank you!
Cool Mouse, without noisy.
excellent!
Very satisfied
Very good product, as described, it is silent, took 18 days to arrive, the store sent fast, I recommend, I am very satisfied, hope to buy again soon! (The colors look more vivid than the photo I took)
Excellent
Mouse is silent, with a pleasant coating. The son was pleased.
Fast shipping
Everything works. Overflows with different colors. All in time. Thank you
I came. Works. The picture is the same. Cover soft-touch. The other details-Chrome but turned out to be slightly less than I expected. For a woman's hand will do, but for a big man can be small. The size is average in general. On Operation later I will add. I didn't. Delivery 2 weeks
Everything is fine
Супер мышка
Click louder in comparison with the last model, in convenience and sensitivity is also inferior, the metal inserts on which are fingers other than index and medium metal, the fingers slip very much. And as for me there you can see very much dirt from the sweat of the hand, the old model in this is better definitely, PKM louder than LKM, What leads to the suspicion that the button was damaged during transportation, in working condition, the packaging during transportation was only a package covered inside the shell of the pupyshyk, but. I would like to give a second chance to the store if this mouse breaks, but I 'd better wait longer, and get no doubtful goods,, As a result you can buy, but this is a lottery
The mouse is perfect recommend
Товар получила через неделю, очень быстрая доставка. Мышь красивая,удобная,тихая.Очень довольна продавцом,всем советую.
Funny Mouse