SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Long, but came in excellent condition. I'll try, I'll cancel. It looks pretty cute)
<2en> the product is as in the pictures but there are distortions.
They look very good and have come very well packaged
Fast delivery to satisfy
Need him even though try on
All bestens
Well reçu
Great
Good quality for price
Почти три месяца ждала товар.
Alles Top
polecam
Good
Very good
top
Late delivery. Not used yet but it looks like working properly.
All ok, very nice, next time buy again.
bastante bien
In appearance, not bad, heavy) until I tried. The rings are narrow for thick fingers, but the rubber bands are removed, you can expand a little
Excellent!
Great stuff thanks
Came a little bit dirty. Cuts well.
The goods came scratched!☹Packing is intact! Delivery fast!
The knife came in a blow of the svidko .. new poshtoyu .. on The View garnya, in the robot it did not cinnamon...
Very good scissors and the truth the very fast delivery, the quality looks good to use, the communication with the store was great, with a little delivery problem but fixed, and he sent me the follow-up
Solid cut, excellent hair grip.
Thanks very good
На фото продавца, ножницы должны были быть в жестком чехле. А пришли раздельно. Молочь но не приятно(
They look good quality. I arrive in an acceptable time, I think almost a month.
ok
More than 3 months, opened a dispute, but there was happiness suddenly. Small, finger rings for a teenager, in the case has not tried.
slow delivery but otherwise all good
Cut perfectly. Good grip
They cut decently and are sharp :)
Everything ok
Very good scissors, congratulations! See the unboxing YouTube artemetalpics
Excellent product is disagreeing to the description and at the price it reached me to yucatan mexico in 23 days
Such as the good description for the price
Well, that's it.
I received it as in the description
Good, yakraz on my little stream Duge зруч)
They cut good, but not for hair. I bought previously cheaper and better manufactured ones.
For small fingers
The product description and photo corresponds, took for the house, so everything suits. Very long delivery. The store was sociable to messages about the order responded.
все супер
Ok for price
филеровочные ножницы очень крупная ячейка а так все норм
Very long delivery. Ordered December 22, received February 26th! Did not track as stuck at customs on January 3, SO 2 months no information. The store replied that as soon as he crossed the border, everything would appear. Like someone was going through it with my scissors in their pocket. Sharpening is good. To the packaging and quality of the goods there are no pritenses. But delivery, will leave much to be desired.
Thank you very much
Correct