1. Global transportation. (except for some countries and apo / FPO)
2. Process the order in time after payment verification.
3. We only ship to the confirmed order address. Your order address must match your ship to address.
4. The displayed image is not the actual project, only for reference.
5. The service transportation time shall be provided by the carrier, excluding weekends and holidays. Transport times may vary, especially during the holiday season.
6. If you do not receive your order within 30 days after payment, please contact us. We will track your order and contact you as soon as possible. Our goal is your satisfaction!
1. From the date of receipt, you have 7 days to contact us and 30 days to return it. If you have an item for more than 7 days, it will be considered used and we will not return or refund it to you. No exceptions!
2. All returned items must be packed in the original packaging, and you must provide us with the transportation tracking number, the specific reason for the return and your order ID.
Buyer | Real customer reviews |
---|---|
Customer ![]() ![]() |
10 Jan 2021 08:06 Seems not glued all the way and it's a little bit slippery but all in all, the ball looking good. |
S***e ![]() ![]() |
8 Jan 2021 17:58 That's exactly what I wanted, I still haven't inflated it but everything came |
Customer ![]() ![]() |
4 Jan 2021 17:59 мяч приятный на ощупь но он какой-то странный как будто не волейбольный вовсе при ударе такой звук и ощущение как будто бьёшь не волейбольный мяч а какой-то надувной мяч для бассейна но немного потяжелее незнаю как то так. |
Customer ![]() ![]() |
25 Dec 2020 09:19 . |
N***i ![]() ![]() |
7 Dec 2020 09:07 Everything came very quickly, the ball is excellent, thanks to the store! Well done! |
S***m ![]() ![]() |
3 Dec 2020 16:39 Very good shopping! The quality is very good, plus it took super little to get to my house. I loved him. |
S*** ![]() ![]() |
20 Nov 2020 03:13 I love the ball, and it came with everything without missing anything! I love the ball's quality and it came very fast too! I'm very pleased. The store was amazing too!! Thank you very much ✨ |
Customer ![]() ![]() |
9 Nov 2020 04:07 Product very dry, fine original so is not worth. |
G***s ![]() ![]() |
10 Oct 2020 04:00 Congratulations very accurate |
L***a ![]() ![]() |
22 Sep 2020 13:09 I got my order very well, everything like in the picture. The quality is good. I'm happy with the purchase. I hope it's tough. |
F***f ![]() ![]() |
4 Sep 2020 14:48 Acaba de llegar mi pedido en buenas condiciones, aunque llegó sin ningún accesorio adicional, estoy satisfecha con el balón. En buenas condiciones en general. Gracias por la rapidez del envío. |
A***o ![]() ![]() |
30 Aug 2020 01:35 Товар пришел быстро, хороший, все как в описании |
R***C ![]() ![]() |
11 Aug 2020 13:29 Bota pero es levemente mas pequeño que el oficial de pista |
A***k ![]() ![]() |
2 Aug 2020 12:01 The ball is far from original, but for this price is OK |
V***a ![]() ![]() |
29 Jul 2020 11:05 The ball is pretty. Very satisfied for such a cost. So I go with a bag) Namos shakes, does not throw the ball anywhere. |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.