Photo Custom Crystal Photo Frame Personalize Laser Engraved Photo Album Square Picture Wedding Gift for Guests Souvenir Gift

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Product Details
Item Specifics
Shipping & Payment
Product Details

Material: K9 crystal

Size: S: 12*9*2.5 cm

L :15*12*2.5 cm

Technology: Laser engraved

Package: With gift box


This is customized photo frame, you need send your own photo to Chat within 3 working days,if you can not upload in Chat, please send photo to our email: [email protected], and make sure attach order number then we can make this photo frame for you. If you do not send your photo to us before shipping deadline, we will ship an empty photo frame to you, please notice this. Have a good day.

If you want to remove the background, please let us know your request when sending the photo, otherwise we will retain the background.

You can not put photos inside it by yourselves, so, please do not forget to send your photos to us. We will engrave them in the photo frame.

We can remove the background for you if you want, then engrave it in the photo frame. The clearer photos you give us, the clearer product you will get.

If the ratio of your photo is 3:4, it suit a vertical photo frame; if it ratio is 4:3, it suit a transverse photo frame. We will choose a suitable one for you according to your photo.

About this photo frame, we have two different sizes.

The pattern is engraved in the middle of the photo frame, not on the surface.

When you use your computer, upload photos like this

When you use your phone, upload photos like this


Q: How long will it take you to prepare the goods?
A: Usually we need 2 to 3 days to prepare the product, if there are too more orders, we need 5 days.
Q: If I received a broken product, what should I do?
A: If you received a broken product or the product do not work, you can contact with us, we can send you a new one or return your money.
Q: How long does the package take to ship?
A: Different countries are suitable for different express, we can not give you a precise time. If you want it arrive fast, you can choose a fast shipping way.
Q: The time of confirmation is over, but the parcel still not arrive, what should I do?
A: If the parcel not arrive before the deadline, you can contact with us, and we will check whether it lost. If it has lost, we can send you a new one.
Item Specifics
Brand Name:
Model Number:
Pack Type:
2 Boxes
Photo Frame
with picture card:
K9 crystal
12*9*2.5 cm, 15*12*2.5 cm
Laser engraved
Is customize:
With gift box
Shipping & Payment


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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