SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OK
Nonsense
It’s good
A little small, but for the price I consider it OK. And it performs its function, has a considerable duration for daily makeup.
Крутой набор. Но шло словно голуби его несли до Мо. 2,5 месяца. Капец просто
Delivery to Odessa 1,5 month. Well packed. Thanks store Order satisfied
Everything has come. I haven't tried it yet. Put it in the box. Thank you
I love this. its perfect for my fa ce. Well parked
Très bon article
Excellent set, eyebrows keeps well. Everything came intact, the purchase is happy.
Within 6 weeks delivered. Packaging neat, haven't tried
Super snelle verzending. Dank u wel
Товар доставили курьером быстрее, чем ожидалось. Вся косметика: от внешнего вида до качества - на очень высоком уровне. Гель (воск) прекрасно держит волосинки бровей, только нужно кисточку слегка смочить водой. Очень удобная кисть. Сначала карандашом подкрасить брови, а потом этим гелем на чуть влажную кисть аккуратно, без фанатизма, уложить волосинки в нужном направлении. Получается очень аккуратно, держится до самой смывки на ночь. Использую впервые, но очень довольна. Рекомендую товар и продавца с удовольствием! Большое спасибо!
Parfait
Very happy
Everything is super! Soap perfectly fixes my tight thick hair))))) the trimmer removes hair well, sharp) I recommend 100000 stars! But it's been a long time.
Super)
Laying well, without the effect of PVA.
положили в почтовый ящик.все как в описании пример выдвижной.это больше воск чем мыло.фиксирует хорошо в отличии от мыло кожу не сушит и не стягивает.рекомендую!
OK OK
Super thing, thanks;)
брови фиксируются , рекомендую
Long delivery
Wax like plastic.
Товар пришёл. Все выглядит качественно. Продавец отправил быстро.
looks graet. very fast shipping
I got it pretty fast. Everything is perfect. Definitely recommend. Thanks to the store for the gift - an eyebrow razor.
заказ шёл 2 месяца. с продавцом не общалась.товар соответствует описанию.
It's been going on for a very long time
The product is such that how it is described for the price it has is great just need to prove it but I think it will work. Super fast delivery. I recommend the product and store. Totally satisfied
The order made 28.01, received on cover 11.03, not tracked, with the form of norms, has not yet tried
The gel is dry, it is necessary to soak
Very good quality product
Well fixes
Пришло, ура!
Bon produit
Доставка шла 2 месяца. Ещё не использовала мыло, надеюсь останусь довольна
Super product
ну мои брови не особо фиксирут. может я не до конца понимаю как пользоваться..
He does nothing. I haven't tried the razor yet.
Perfectly fits the eyebrows, both dry and wet.
It's been a long time, but it's got it.
Товар пришел быстро. К качеству претензий нет. Продукт не для меня, видимо не нравятся мне все таки эти зализанные брови. пробовала с помадкой для бровей, цвет получается мыльно-грязный. Вообщим, не поняла как этим пользоваться.
Gooddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd
I do not know what the delivery is. But I waited 3 months nothing the store increased the delivery time and still nothing came. Opened the dispute and the money immediately returned.
best buy ,everything is perfect
As in the picture
потрясающее мыло! рекомендую
very good
Very long delivery. Soap dry