SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A little dark for me, the quality is good.
parfait, doux et moelleux
It is pretty and also very big. But the golden material is just a sticker. It will be gone after one time in the washing machine.
Very beautiful
Delivery fast, Mat Super! Very beautiful and nice
ok
Super beautiful
Ordered 2 mats in the bathroom. Look chic, soft and stylish. Delivery is fast, well packed. Recommend product
The gold way filaments are barely glued
Mats are wonderful. Come quickly, track tracked. Recommend 100%
Great mat. Everything corresponds to both size and quality. Thank you
Super fast and great looking
Properly beautiful. Delivery duration was as specified. I can recommend!
Everything, like Again
Mats are very soft and pleasant. Look good on the floor.
Not as thick as I thought it would be,byt still ok quality and looks nice.
Beautiful, pleasant to the touch feet, really soft, the coloring matches, perhaps I will buy another in the bath or as a bedside) I recommend the store, love it so much
Wonderful mat, looks great, well fixed on the tile, delivery fast, track tracked
Chic mats, the quality is sooo good, tactile as an eco-rabbit, we are satisfied, thank you!
Very cool and soft mat! Exact description!
Very pleasantly surprised. Very good material and very pretty. To see in time
Very nice quality
Came pretty fast, weeks for a week and a half. Mom is happy, for giving and cold floors a good option.
The mat corresponds to the description, let's see how it will be in operation. The order was received quickly, thank you very much. Seller recommend.
Beautiful soft carpet I want to take the other colors! For gilding we will see in time if they hold the blow.
I love this, its nice and soft which makes it great for feet early in the morning when you don't want to stand on cold hard floors. It absorbs water well and survives sweeping or even a tumble in the washing machine.
very soft like velvet, it was fast shipping not sure how it's going to absorb all the water I haven't tried yet
Delivery month, norms
Fast delivery, the mat is good, but slippery, you can from the door on it directly to the sink to drive
Beautiful mat, fast delivery
It took only 7 days to arrive. The carpet is beautiful, as shown in the picture, I took the second size 60x90 cm and it is just perfect for my bath. The material is super soft. When you put it in the washing machine, I'll check if it's tough.
очень красивая и мягкая дорожка. очень быстрая отправка и доставка . советую этого продавца
Great Fast shipping
For such money, the quality is fine
Nice mats. Dense, non-sliding. Cute look and nice for bare feet. But I think the golden ones do not last long, they easily burst.
Спасибо,супер быстрая доставка .качественный коврик мягкий на нескользящей основе,как на фото.удачи и процветания вашему магазину!!!**********
Отличный коврик как на фото, мой размер 1200 на 90 довольна очень хороший по качеству
not absorbed well ... only for dry toilet. but nice...
More rosy than camel not at all made for a bathroom
The mat is very good soft, the price of the store herself is the best among the same mats, because to look and other sellers, but this one has the best price. Delivery took 1,5 weeks to Belarus, everything was tracked. Pleased with very fast delivery and quality of the mat)
it is really soft and looks amazing thank u!
хороший коврик
Read the reviews and have to agree with all the positive ones!! Amazing color, stays put, holds shape so far, very soft and thick.
Mats as in the photo
These are super soft! They stay put where you place them with minimal sliding. I haven't washed them yet but they look like they will hold up just fine!
The mat is very pleasant, I'm happy, but there is a small minus, golden lines are pasted, and not painted villi as I thought.
OMG!!! I love this rugs!!! They're exactly what we where looking for, the color, the favric, the comfort!!! Ahhh In the pictures the navy looks darker but it's perfect
The mat is very soft, nice to stand. I would say more blue, not gray, as I ordered. Did not like gold threads. Look beautiful, executed badly. I think, after the first wash are washed) I will not order any more.
всё хорошо
Class!!!