We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good good
The whole design is plastic, the balls are matte. In fact, it costs less than their money, but for this purpose I cleaned the coupon)
A bit too much plastic, not great quality
nice product, fast shipping.
nice
We got to Peter in six days! Molneine delivery, balls norms, but made pts cheap, plastic one
The description of the goods corresponds.
Not well balanced, working poorly. Well, you get what you pay...
Small but cute
Very small and light, and so super.
For the price you have, you can't ask for more. Not weighing as much as a bigger model has less inertia, but it's great.
Very Good!
its very smal!!
Quickly and efficiently. Recommend
18 days delivery. The size is very small, but pretty little thing.
It's small and pretty as the ad says, but it doesn't last 10 seconds without stopping. For the price you have you cannot ask for more
I thought the ball stands and the base would be metallic too but they're plastic. It's kind of lame, but for the price it has.
Very small model
neutre
Good), delivered quickly.
Well Made of plastic The balls are just like metal. Saved in a bag of bubbles inside arrived in good condition But do not put it in the hands of children .. It was damaged very thin. Children under 3 years may be at risk of swallowing balls. I'm looking for a more solid product. Thanks to the store
In the Orel region came in three weeks, the balls very quickly stop, little swing, the child remained unhappy.
As described
only decor
beautiful
Super
Small balance
El tiempo estimado de llegada no concuerda para nada con el tiempo real de envío
Smaller than thought. but good. Fast shipping