SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
37 days to Moscow. Quality norms! It shines bright enough. Please 3 color temperatures. The magnifier is normal, but it would be better larger if you take it for soldering. Special attention to the joint of the wire in the bend place at the magnifier. A box of Mint came, but everything is whole.
Increase is not 5 times but good. the material is glass, not plastic, the Mount is also excellent, the backlight is just wonderful
Recommend
Very fast shipping! Reliable packaging, everything came whole. The lamp really liked, it shines well. Has three modes of light, + you can still adjust the brightness. Fastening is convenient, like an old meat grinder)) lens like glass, perfectly increases. Undoubtedly I recommend))
Everything is fine! Still working. Thank you
Perfect for using while carving or anything like that and you can keep your glasses on .
estupendo
It came very quickly and generally works. But: 1. the brightness adjustment is useless-at maximum brightness it shines normally if it was possible to do sometimes would make it brighter then would need adjustment. 2. bracket-not a good idea there in the picture shows that you can attach to the side surface... However, it is useless, because it is made so that it should keep weight. Otherwise, the springs of it are stretched on the screen for the same reason can not be fixed to the top of the legs. Take a cheaper version that is attached only to the stiffness table of the bracket is enough, but without any stock. I think through the time of the spring will be weakened and it will start to "glue" 3. Lupa-Kal. A weak increase and on the edges very much distorts I think I will use very rarely and not for a long time.
Работает. Светит хорошо. Всё из металла, что плюс. От блока питания на 1 А не включается, только от блока на 2 А, который позаимствовал у своего смартфона. Дополнительно пришлось заказывать блок питания, который придёт гораздо позже. В выключенном состоянии почему-то светит, но слабо, как ночник (может так и задумано). Продавцу не мешало бы добавить варианты заказа ламп с блоком питания, так как, думаю, я не один такой, кому он нужен. Доставка в Ростовскую область 6 дней через IML. И главное, чтобы работала подольше, а не сломалась в ближайшее время.
super
Awesome, I recommend. Delivery one week to Tula from the moment of payment.
Very good lamp. Fast shipping.
Описанию соответствует. Ускоренной доставки не было хотя стоит знак "Plus" . Продавец задержал посылку на месяц. Упаковка хорошая.
Very fast shipping
The lamp is working. Consumes the maximum 3A, consider this I put 3 stars only because of the fact that the goods were coming from China, not from the warehouse in Russia, although the order was from the warehouse of the Russian Federation
Thank you. Got it. Works properly
The lamp after long-term use from overheating begins to flash. Increases well. The design is not flimsy.
Okay, but I expected more light.
Everything is fine! Thank you!
Lamp good, but on the magnifier there are small scratches in the middle. delivery Fast. days 3
Everything is perfect!
The order waited a long time, packed well, but did not really help it. Broken one screw (seen in the photo) shines well, increases also not bad
Excellent lamp with magnifying glass. Four options of light: warm, yellow, blue, bright, with the possibility of brightness adjustment. Powered by USB connector. At a bright 2,37 v. On the other 1,64 v. The order was almost a month. Through the magnifier very well increases. Conveniently attached to the table on the bracket. Very necessary device for soldering and repair. Seller recommend. Packing is good!
Not delivered, money returned, time lost.
The lamp is super. I came quickly. The lens is good. Three modes of light. Made qualitatively. I recommend buying.
Very good quality of lamps S S
Light is dim. Light not included. Main light should be having put sub.;;
Everything ok. Thank you very much.
Отличная лампа и лупа.
Super fast, delivery in 6 days. Good quality product. I am very satisfied, I recommend.
Everything is good only + and-does not work