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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In less than 15 days I had him at home, how to use and intuitive. I recommend it
Very good quality
У плеера неудобное меню. Например, чтобы сделать звук громче-тише - это целый квест. Надо нажать на кнопку VOL, но этого недостаточно. Эта кнопка также отвечает за выход из папок. Поэтому вместо изменения звука часто вы будете вылетать из папки. Также иногда заедают кнопки, надо жать сильно-сильно. Звук из динамика шипит.
Llegó super rápido, muy bien protegido y estéticamente es muy bonito y gustoso al tacto. Aun no lo he puesto en funcionamiento, ya comentaré cuando lo haga pero de momento muy muy contenta!
Nice object for this price. Bluetooh must be selected always by start.
В пути 25 дней. Трек отслеживался на всём пути. У пакован в простую пупырку сам плеер и + в огромную с верху ( короче на совесть) всё целое и РАБОТАЕТ. Брал плеер только из за Bluetooth для колонок. Всё работает, но эквалайзер по БЛЮПУП как то не очень заметно меняет частоты, и нет ручной настройки. Динамик так себе ( только лишние дырки в корпусе для грязи ). Товар и продавец - ДА.
It came without a box but well protected. It's very good and it goes smoothly, at the moment there is no inconvenience. The shipment was fast and smooth. I recommend the store.
Excellent, everything works perfectly.
ممتاز
Fine little device. Easy to operate. Light weight. Bluetooth does not work on wireless earbuds
Nice product. Good quality, correspond to the description. Fast delivery. I can recommend this store. Thank you ;-)
Wonderful player
Right packaging, no box. It took a little less than a month to arrive. I bought it to use at the gym. For what it offers, it might be a little smaller, but it's not bad either and it weighs very little. I bought the 20 GB version, consisting of a 4 GB internal memory and a 16GB SD basic card. The battery's lasted me about 6 2-hour sessions in the gym. · The worst: -The headphones you bring are very poor quality, although I bought them to use it with some airdots Mi. -In the product description it said it supported Bluetooth 5.0 and it turns out it's Bluetooth 4.1. -Regulating quality for use with bluetooth headset. -To transfer folders with music to SD transfer at very low speed and after making them can fail and do not appear the music folders on the device. If you settle for a simple MP 3 player with enough space to listen to your music for 17 € is not completely wrong if we compare it to other brand players.
Passing.
Perfect.
Function well, fulfill all functions. Well protected for delivery and fast received in 15 days. Serious store I recommend
As it presents itself. I arrive Fast 4GB