SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Сталь немного пошатывается, выглядит на 3/5 по надёжности (где 5 - материал, который вообще не гнется ни при каких условиях), но пользовался только один раз и показал впервые, может все такие. За 150 рубидиев однозначно да, отличная штука, твердый сыр натерла на раз-два. Покупайте
Combine parts unstable look long one day. Having more than Target. Cheap and hopefully 삿. Shipping is a crisper.
There's a bent one.
Very happy is as the description says.. I already used it and it's perfect. I recommend the store.
idem a la photo
Bends on the connection to the handle
Sehr dünnes Blech, biegt sich am Griff.
Same as described, not yet proven, later I will say, thanks
I finally waited for her! Three months! The store has even extended the protection, but today there was a miracle) put in the mailbox. Cool thing, I like it! Very sharp edges, everything is fine, thank you
Light metal quality
Metal too flexible
Not very solid the handle...
The material is not very good given that it bends and tends to break. Stripe well but you have to be careful with the above
Poor quality item
parfait, mais attention se plie facilement
The goods came damaged, but not critical. I had to level
As seen in the photo, in this form I received my order, unfortunately. But I'm glad that I was able to align the grater and it did not break.
Excellent zester already used for lemon pie and soft lemon and zest
Good
Non arrivato ma rimborsato
OK
ok
top
Great!
Compliant. Free a month no tracking
Thank you so much! Very fast and high quality-)
I am excited for new helper in my kitchen. Good one
Good size and quality
Little a slack grater. Haven't tried.
Perfect!!!!
Grater I tried and Bent
Works great but very weak in the grip bends easy
Good product, the store sent the order quickly to Mexico! I highly recommend!
ok
Good product
I arrive well protected and the article is as described.
Flimsy, but its function performs
As described, perfect measurements
The goods arrived, but the packaging was open, it was worth packing better, although the Customs may, but this is the first time. Everything is fine, just like in the description. Recommend.
Ok all right
parfait
отличные терки, беру не первый раз, упаковано отлично, доставка быстрая, спасибо большое продавцу)))
Product מתעקם used
Great product and it works very well. I am using it for lemons however nuts should work, too.
Object received and compliant with the announcement. Thank you :)
Сменается у ручки. Дисфцнкциональная
The grater came slightly bent. Slightly flimsy in appearance
Not tested yet! Rather large but a little fragile, can be twisted easily.
work good. good quality.
There is not enough box packaging, the bent came.