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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent hairpin, I'm happy, delivery 2 weeks. Thank you store!
Quality strong Thanks
It's super cute. I love it. It's very cute.
For its price, the sticks will come out as an uneveryday accessory. Cute and minimalist. The price is according to the quality. The latch itself is not very neat, but for such a price another and was not expected. In Ukraine came for a plus or minus a month.
Very beautiful decoration-fully met my expectations! In Kazan came in 3,5 weeks. Everything is well packed and reached intact. Thank the store for the promptness and pleasant cost of the goods
Satisfied
Bien reçu Merci
Good quality and speed, in 2 weeks I was in Spain
The clip is good, it matches the photo. Thank you.
Order received. Thank you very much. Great sticks. Already given.
The sticks came intact. I have not tried to cling)
Nickel
Sono fatte molto bene, anche se me lo aspettavo più piccole
Seller recommend
Super fast delivery in 13 days! Made qualitatively!!
It's very cool.
2 orders of an item on 21.12.2020, received at the same time 14 days after = delighted, thank you
Commandé le 21.12.2020, reçu 14 jours après = ravie, merci
It's quite large, very nice as the picture
Very nice barette. Like the picture. I still saw her a little bigger.
Very nice. Just like the picture. They look good quality
I love it
Came quickly, the track was tracked, the hairpins are quality. I like it. Thank you
Very quickly came the goods. Everything corresponds to the description.
Hairpin beautiful keeps well,)
I thought she 'd be bigger, and it's okay.
Fast beautiful hairpins
Slips into the hair does not hold!
Item very nice and good quality
Everything is super. Very satisfied
Cute hair clip- arrived today. Thank You so Much!
Cute hairpin, holds tight. My daughter liked
Like the picture. Arrived 1 month
Норм.
Equal to photo
Went very long 2 months and 1 week before the Baltic
Super hairpin, the lock holds perfectly. The store sent the order quickly, recommended and the goods and the seller
Like in the picture. Excellent. Thank you
2 miesiące oczekiwaniami. towar zgodny, chociaz wyglada troche tandetnoe
Labai gražu, tvirti
! Super Pimp. I recommend 100%
Very beautiful and high quality, grateful for the order. Fire. I recommend everything.
Very Cool Kitty, thanks for the fast order very quickly came.
Identical to the picture
Good.
I am happy with the goods, I did not communicate with the store.
So cute! Same as in a picture, great quality!
Durable and beautiful hairpin.
Good hairpins, they keep perfectly on their hair.
ok