SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very big but very thin too
Very good product I recommend arrives about 1 month in France
❤️
perfect fit. stays on all night and it's not tight
Article conforme à la description
My hair is curly and long. I'm in great shape. The rubber lends a lot. There's q going cutting. But good.
Really good
Arrived super fast
Parfait
I loved Super recommend equally as in photo
Top fast delivery
הבד נעים אבל לא סאטן המשלוח היה איטי
nice
Got this for my best friend, he loved it and it came in 3 weeks
Perfect! Within 7 days arrived!
Conform to the picture
As always incredible
Arrived in 30 days to the uk . Good quality. Only thing is band is not really stretchy
Like the pictures.
-
Yggffffff
It went for 13 days in the mail. Cap as in the picture, sewn well, odorless. Thank you!
Order on February 27 arrives on March 26 in France. While there was indicated delivery for March 1. But good hat
Looks like image. abit too saggy but it’s really comfortable , the band isn’t too tight on my head and the satin silk material makes it so much more comfortable . I recommend getting it. Didn’t take too long to come
Very nice and good quality, satisfied, thanks
I really like the quality.
Rien à dire, serré bien la tête. C'est vraiment grand donc rien à redire.
way to tight, and wasnt stitched properly enough. the sewing it loosen out
Loved it!
Frankly I like serious, it is super comfortable plus a little big for my head but it goes. The shipment was very fast, I like I received it in 3 weeks
Really perfect !
Parfait
Matches the description. However I thought he was going to be doubled inside but no I think I did not read everything. But I am satisfied with my purchase. I recommend it
Trooooop long but very pretty
Fast delivery, quality thank you
Good product. The elastic keeps the bonnet in place and the fabric is ok. I recommand.
It’s fine but pulled after the first wash. Very large.
very nice it came on time I love it
j'adore la qualité en plus le bonnet est vraiment grand
Really great
looks so comfy
I love them! I finally found a hat that suits me. Don't squeeze me and the hair fits perfectly, pretty wide
It is too soft I like it holds well on the head it's like in the photos
It came a few weeks after I purchased it I’m very happy with it I bought it so it can fit when I have braids so hopefully it will fit
Very good condition revised quickly
I can hear it callin' Loving the way you wanna talk Touch me tease me feel me up Callin' Something in the way you wanna talk You got me sayin' you got me sayin' How you doing Tell me what's your name What's your sign Feeling like you're into me Yeah, I'm waiting, I just want you to come on over where I'm staying Falling for a stranger Good gracious I might even fly out to Vegas (Catch a flight) I'm thinking maybe you'd be down to do it But you don't know what I'm saying Got me going through the roof, roof Really don't care what we do, do, hey We could fly to the moon I see your lips moving But we ain't got a clue
c'est de la qualité, c'est une bonne matière peut se mettre sur une grosse coiffure comme des braids par exemple. je recommande à 100%
I sleep all the time with very well does not serve the head
Came at the right time but tracking on so was a bit off.
Obviously i will be ordering moreeee