SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's a magnificent lantern. The name "pro" doesn't fit big. You can't order more for this price.
Very good flashlight top quality lightweight compact, exactly as described Thank you very much.
качество суперское, драйвер супер, больше нечего сказать. рекомендую однозначно
Good Lamp
Compact and effectively powerful for its dimensions flashlight. Recommend.
Very long delivery. I don't know what the problem is. The product corresponds to the description.
Product of the highest standard, fast delivery from stock with Polish
пришло очень быстро, на укр почту. ловите лайфхак, светодиоды в кнопке установлены криво, открыл спор, вернул половину стоимости 10$ . продавец общительный, идёт на уступки. сам фонарь просто огонь!!! не бойтесь интерфейса андурил, разобрался за пол часа. очень гибкие настройки. в турбо режиме греется, но не настолько быстро как рассказывают "блогеры" на Ютубе. заказывал во время акции, в подарок прислали чехол, но он, мягко говоря, великоват, но всё равно приятно.качество чехла отличное. рекомендую!
Excellent flashlight, highly recommend
Everything ok, very happy, lot of fun, but was looking into led, and now everything is dark.
Very fast shipping. In total 10 days from Asa to Germany. Top
Excellent lantern, additionally the store gave a cover! From the moment of order to Volgograd in 3 weeks.
EXCELLENT SELLER‼ ️⭐⭐⭐⭐⭐ PREMIUM STORE⭐⭐⭐⭐⭐‼ ️Maximum quality finishes‼ ️⭐⭐⭐⭐⭐ WARM AND FRIENDLY COMMUNICATION WITH CUSTOMERS‼ ️⭐⭐⭐⭐⭐ FAST DELIVERY‼ ️⭐⭐⭐⭐⭐ IN THE FUTURE I WILL BUY EVERYTHING DE LA SOFIRN‼ ️ ⭐⭐⭐⭐⭐ I RECOMMEND 100% ⭐⭐⭐⭐⭐
The order went to Moscow exactly three months. As far as I can see, he's been in customs for a long time. The flashlight is great. Bright and compact. I will still order a flashlight sofirn as a gift for my father, most likely, the same store, but only another model, bigger, on batteries 21700 or 26650.
Nice lantern! The store is good! Quickly send, delivery less than a month from China. The lantern is compact, although not "far Boy", but it does not shine that under the legs, but also far away very not weak! Ordered the first two for 6500 from Russia (delivery generally Fast 5 days). These lanterns (4 pcs) ordered for 5000 K. From China, in Russia for some reason by 5000 K. No? In short, I'm happy with purchases, and I did not detract myself)) and "give" is not ashamed.
Great lamp, good workmanship.
Good quality torch. Fast shipment!!!
Excellent flashlight, very light, compact (compared to sp33) and shines very well. In the kit there was also a cheholchik, like an action such was when ordering. The cover is simple, but its function performs.
Item very beautiful and practical, it is definitely more than what it costs, shipping to Italy very fast, maybe some complex programming of numerous functions of the flashlight. Nevertheless consigliatissima, very compact, small and powerful.
Top, exactly as described. And very fast delivery, compliment to the store, I recommend this to
Good flashlight but didn't arrive with the ordered LED. I got a cold white ugly tint. Customer service refused to help or send another LED for money. In pictures, the Convoy S2+ 5000K SST40 holds its output high for much longer. (Of course, I did the temperature calibration.) Sofirn is 17 grams lighter than Convoy.
Good flashlights. Quality assembly. Fast shipping.
Great little torch and for the price I don't think there is many competitors. Handy to have in your pocket, backup or to keep in your car for emergencies. The USB C charging is a great and welcomed feature to have as most new devices it's a standard. My brother is after one now so I will be purchasing one again soon!
Fantastic product, fantastic store, ultra fast shipment. I recommend seller and very good quality flashlight (sc31 pro).
All right, all right, all right.
Very good quality, extremely fast shipping, only one week , not 6-8 weeks as told ! I will definitely buy there again , good job boys and girls !!!
Super Teil und schnelle Lieferung. Echt phänomenal was so eine kleine Lampe leistet. Bestelle noch weitere für meine Söhne. Allerbestes Männerspielzeug.
Excellent flashlight, it is very small and shows tremendous light, I arrive with gift case that is appreciated outside the presentation with which it comes. I recommend the store and the product
an amazing flashlight with MAD output! can't recommend this enough!
Very good lamp, highly recommended. Fast shipping.
Really Super lamp.
excelente qualidade e veio bem embalado!! perfeito!!
Very good product, I recommend the store.