SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality.
Perfect as everything from Naturehike.
Very good quality. Recommend 100%!
Nice wallet. If there was a castle in the main department would be very good
good
אחלה
5 +. Fast shipping, recommend store.. Thank you!
I like this type of wallet, fits in your pocket Very fast shipping
Seams-even Velcro-keeps perfectly Rubles are placed Cards come in as perfectly. For me, a little too small a zipper on my pocket for small things, but these are small things) The color is slightly darker than in the picture. Very fond of this brand, bought their tent and towel (unfortunately did not have time to leave feedback)-very happy! And delivery is very fast)
I bought in this store several times light backpacks, xyvniki, bags, wallets. Always excellent quality. No complaints to the store or to the goods. The goods are always in branded packaging, the parcel itself is carefully packed. I recommend this store to everyone.
Very good. Shipment dotarła to Poland in 10 days. I recommend to everyone. Thank you!
Delivered to Ukraine in 16 days. Looks good, outer material is a bit thin.
Wallet looks fine. Material that it's made of is thin, but should be durable - looks like ripstop.
Excellent wallet. Wonderful material and beautiful color. Everything came safe and sound in 26 days to Ukraine. Thank you store!
Box sound quality and material all make you satisfied. The great.
Exactly the same as in the picture, except the color beading outdoor in black pattern is gray. Stitching well made. Fast shipment!
Arrived very soon, nice, thank you
Nice purse.
Good quality! Smart and tiny pocket.
Visually and to the touch, the purse will go! Arrived new mail in 14 days.
Recommend good product
Color darker Niz for zdjeciu
Quality shovel, in Voronezh delivered in 11 days to Pyaterochka. Packing as always with this store at the highest level, in the photo you can see. I recommend this seller, the message is answered within a couple of minutes and the product sends quickly.
Lovely easily fits in your pocket. Unique flaw has only one compartment for banknotes and little space for coins.
A good light purse, the fabric is very thin, thinner than the tent, the compartment for coins is not thought out, the little thing will not be stored, if in general, the product is normal.
Fast shipping accurate goods thank you.
never received the order but get full refund.
It's like the description. Pleasant purse, the quality is good. I liked it very much that it is not sewn from a simple rag. The fabric resembles the one from which tents are made.
Great wallet and fast delivery