SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great satisfaction.
все как в описании. проверю в работе - отпишусь.
The husband is happy, everything is in the kit, in action has not yet checked. The product has been broken for a very long time, as it contains an electric motor. In Russia delivered quickly by IML. The store has always been in touch. Recommend!
Long shipment, and so everything is OK. Although weak, so to peel pencils ....
Good looking has the machine
많이 무거워요
Aww OK!!! As in the description.
The tool came working, but the declared power is overstated at least 2 times. Measured the power of the renovator on a special device, under load gives power slightly more than 100 W, which is very little.
Пока все неплохо, ожидаемо.
Good looking four key
Works, good packaging, satisfied.
I received the item safely. A reliable retailer. Immediately, I tried using it and was satisfied with the operation. I think that it is sufficient performance for personal use. The only regret is that the replacement of blades etc. is not a quick release.
The parcel was received, the power tool of good quality all works perfectly. Because of the virus, the parcel went longer than usual.
Graet
Came not with eurovilka as ordered and so works
Simple user manual was if there were a ten day, think more shipping is fast and four.
Wire with adapter! It's been a long time. I brought a courier.
Посылку получил, всё как в описании товара, включил работает, но в действие ещё не проверял, продовец общителен отвечает на вопрос, просто долгая доставка, а так продовца рекомендую
Okey
Perfect.
He needs to get stuck at work. It came fast and perfect. Thank you
good packing and fast delivery
o.k
OK
Okey
Works great
Bonne description
Good stuff for dish
Shipping Day took days hours after ordering. Product is being working normally, configuration quality even without slipping well has arrived.
Came at all not that configuration, power in the place of 500 watts 300 and little attachments, respectively, cheaper. Opened the dispute, the store returned 1000 rubles, but the sludge remained, because it counted on a more powerful and nstrument.
Sent quickly. It's been a long time.
Заказал 23.12.2020 года, а получил 10.02.2021 года. Очень долго шёл товар.
I bought strong 500 one. worked with it few times and liked it much. the blades wich come with it are weak and one of them already broke.
Took 11.11.20 came 24.01.21. It was Russian mail. The month was at customs. Sad.