SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not yet checked but came the order very quickly
Thank you very much, fast delivery with good quality.
I don't test it yet, but it's but results
The camera is not working. When turned on, the green and blue LEDs light up, after 2-3 seconds, one blue lights up and lights up. In the Wi-Fi network, the camera is not determined. After 2-3 minutes, the camera becomes warm. The battery was charged.
You 've met my expectations.
BRAVO serious store SUPER fast delivery and packs really well Very very happy I recommend
Thank you very much!
great quality
Looks very soundly out, thank you
26.01.2021. Got it. Packed well enough. It almost did not come in a crumpled form. I took it wrong. Later I will complement the review according to the opinion of the owner.
bien
It works with internal battery and I imagine connected to a mobile charger too, which does not bring it. Image quality is good but with night vision you only see the silhouette of the person the rest not that in color.
Пока могу сказать что камера больше чем на фото. комплект пришёл аккуратно упакованный. отзыв дополню после теста.
Good communication with the store. A good connection camera
good
The connection is good. I put it in the corner and can see what my nanny is doing in the room
Great Store, very nice. Not as fast as they said but today. The usual.
Nice camera
It's great
That camera gave us very good service
very good
I received the package soon. It hasn't been used yet. Five star feedback
Fast delivery, in line with the description of the facts
It's in very good hermetically sealed and armature Working excellent ומאוד easy operation
Everything is quickly connected, and the quality of the photos is suitable. According to the instructions, the function is normal. I recommend products and stores. Can be ordered.
Good product as seen. Short shipping time. Fast and satisfactory delivery. But mode of use in English. So not encouraging... Thank you anyway and good continuation!
Super quality super I will recommend a
fast shipping, nice litle camera with motion detection. Works nice, recommanded store.
Everything is perfect, exactly to the description.
Fast shipment. The product corresponds to the description. Contact store. I recommend to buy from this seller
Quick delivery. I 've been able to taste it a little. I didn't use the wifi, I recorded on the sd card and it has very good image quality, although I can't play the sound. Instructions come in Chinese and English, so I 've ventured a little on my own and it doesn't have much difficulty either. Maybe for wifi theme and mv alerts more information is needed, but at the moment for the first Test I didn't need it. I'll keep testing and update comment.
Thanks to the store matching the description completely preview the best quality and best sound add the seller sent a card reader as a gift
Everything works well!
Its functions are improved. For its price, this camera is very cost-effective.
The product according to description, has not been tested yet
It seems to be of very good quality. It is easy to carry and can be connected quickly.
Parcel arrived very quickly. Satisfied with the product. Working good. Recommend this shop.
The camera was not working Have returned money
Satisfied package packing to protect the package. Thank you
good