SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Everything ok
muito bom o kit.
Good product, comes exactly what the store describes and arrived to me before the estimated date
Arrived all well packed as the description so do some exchanges come communicate if the connectors work well.
The order arrived quickly, ahead of schedule. It looks good quality though I haven't tried them yet. Thanks to the store I will reorder more
Before Time delivery thanks only if more serious in the parcel
Product arrival in good condition and Sharia
Great, very good quality
bien
Hello. Of all the sockets, two types were miniUSB! And yet-I asked to sign the mark of all the nests. This was not done.
Bought unintentionally but came and're OK KKK
Serious store
Very good product I recommend
as expected . thank you diliverd before the time. tnku
Thx !!!
Missing paru slots, ultra long szła pack but otherwise all good
Arrived, all according to the ad.
Arrived fast and all as description. recommend
you will probably use about 3 of these different types and most are so uncommon or old I've never seen them before
Polecam
good
As announced
reçu rapidement
vieram todas, mas realmente são desatualizadas, mas não tenho do que reclamar pelo preço que paguei, mas em relação ao envio me decepcionou, quase 3 meses pra chegar
Very fast wysylka. Goods as the most consistent with the description. Cool divided into types, box well closed. Recommend very.
Came super fast, to Makhachkala 12 days after sending, delivered to the point of issue DPD. Quantity 240 PCs, in a neat case as in the photo. Thank you store!
Loved
nice set usb box....will buy again next time..
For the second time I order. Pays off such a set of itself after the first repair. That's all you need to know about this set. If there is not enough one nest, then the flag in their hands, it does not matter to me how many they did not count there, but the nests of normal quality, they, for a year of repairs under warranty, the customers did not return)