SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cute storage box but one of the boxes is a bit of a tangle.
Excellent purchase. It is not of the best quality but for the price is OK, recommended!
The size is larger than I thought, and the drawer has been crooked. It's not the same. The dental box is just hanging up, and it goes up and goes in. I'm satisfied. I bought it for the base and the body.
Very accurate packaged very nicely
Garnaya, that kind of vidpovid, its hard plastic. Good packing
beautiful 😍delivery veey fast
Arrived quickly, perfectly packaged for protection, it is beautiful, the only bad thing is that the drawers do not fit well.
It came fast but a little damaged
Shvidko came. The organizer is amazing. Be matched. Raju virobnik that seller. Glory of Ukraine.
It is the second time I have bought here, and ultimately one of my best life decisions. Nice, arrived very fast (not 2 weeks). More than recommended, I love it💖💖💖
The Zirka felt about the shukhlyadki hanging and the pakuvannya were not too big, they could have made fun with the transport. May Nauvazi I Rizik
Viconano with cheap plastic. The whisperers are sniffer. In the city of my own function to cope, the Tsina is cursed.
Box of good zackages and tsyliy. Recommend
I give it 4 starts because the drawers weren’t cut properly. They always fall out. Fast shipping
The color is more turquoise than blue. Well packed. There is no marriage.
The packaging is good, everything arrived safe and sound. The delivery is fast, I recommend it.
Awesome quality, not cheap material. Love it, holds all of my makeup and bathroom needs. 100% recommended.
The best!!!. Everything was fine. Good quality.!!
The delivery is also fast and the packaging is meticulously well ~ ~
came pretty quickly (2.5 weeks), it's very "plasticy" but that's something I already knew from the reviews. The drawers are placed really badly they're hard to pull out and back in (the setting gets messed up because of the formation and maybe also because of the material). This also means the drawers don't offer protection from dust and debris as they are not actually closed. Added photos for reference. not cheap but also not expensive so all in all I guess it's ok.