SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
k produktu není co dodat, kvalita je vynikající, plně funkční, jen po nalepení jsem dal skrz hmoždinky a šrouby pro sychr, doprava je opravdu velmi rychlá, balení v pořádku. Moc děkuji prodejci, jsem nadmíru spokojen. There is nothing to add to the product, the quality is excellent, the price is incredibly low, the transport is really very fast, the packaging is fine. Thank you very much to the store, I am extremely satisfied.
It came quickly in 2 weeks. I was looking forward to it! I liked it very much! I have not tried it yet, I will report. Glasses on the magnet, for 6 toothbrushes, the shelf on top is not deep, but will go.
I have two and when they spend a few days the dispenser never fills the pasta brush, throws it on the stick, you have to push too much and never throws it in the right place
otimo
Great thing. Everyone's happy. Looks good. Recommend
Muy bien gracias, muy recomendable
Delivery fast! The courier brought it home. Well packed. Everything came whole. The quality of plastic is good. No foreign smell. I liked it. Suggest to buy
parfait
I liked the fast delivery
Shipping pretty fast product consistent with the description. Recommend salesman
Everything is fine, it came very quickly, well packed, I'm happy)
Very fast delivery, I even wondered what kind of parcel came... The goods are good, immediately hung! Cool.
Very high quality
Excellent store and met him
viskas ok
Very fast delivery. The goods are well packed, without scratches and chips. I advise the store for purchases. Very satisfied with the purchase.
très pratique et non encombrant et permet de décoré et de mettre de l'ordre ds ma salle de bain
Great thing
Excellent Product
The locker is just super, thanks to the store, came quickly, packed very well.
Superbe. Je l adore
Loved the product. Recommend and were quick to send
Perfect
It's come fast and it looks great, it works perfectly.
Cool piece, I advise everyone thank you very much for the fast delivery
It's a very good product, buy one for me and I had to buy another for my sister who loved it
everything OK!!!!!!
Packed well! Delivery about three weeks. Description corresponds, understand completely. Fastening quickly, there is an instruction with a picture. I recommend it!
It's all here. Long true, but it came
Complies with its description
Incredibly cool! Quality plastic, everything is very beautiful! Thank you store. It came very quickly
Delivered and functional product I like, I recommend it for whoever wants it
The product is what the pegon describes I am a little concerned but it will be a matter of testing and confirming whether it works with the maximum weight of 3 kilograms but the product is super well packed
top
OK.
The goods was an order from Russia. Received in 3 days with delivery to the apartment. The goods are worth their money. Recommend.
Perfect.
Very good. Good quality
Super useful finished brushes, toothpaste .. On the sink. Good design, ultra sticky adhesive at least on tile, I advise :-)
Quality is good. Declared ultraviolet, but it is absent
above and beyond service
I'm very satisfied
Very fast delivery. Product conform to the photo :)
All working fine, cups magnets ar not very strong but fine, the store was very cooperative unlike others a d sent me another sticky wall mount definitely I'm a returning customer.
Everything is super, as in the picture. Everything works. On the wall keeps well. Recommend.
Fantastic
Ordered December 29, February 6 received at the post office. The thing is cool, everything is like in the description. I'm delighted, for a long time I wanted this! Thank you very much to the store and further prosperity! Definitely-I recommend!
The goods came exactly according to the description
Perfect, good quality
All is well, quickly and corresponds to noit was possible to pack and better!