SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Packed chic, all whole, managed to collect one watch and a little charged
They really do not hear. On how much we will see exactly
I am very satisfied with this product.
The goods are delivered promptly, well packed and fully in accordance with the description
Very good
Описание товара точное , часы без стекла ,как я и хотела , стрелки нужно собирать самой ,но ничего сложного нет. Единственное мои были поцарапаны на цифре 3 . Но я не буду устраивать скандал и менять их , издалека не видно ,часы работают
The order was delivered to 53 region in 27 days after payment by the DPD service. The store sent the goods in 2 weeks after the order. I liked the clock. On observation during the week go quite precisely, without running away and behind. Thank you!
OK
Ça va, mais pas assez visible la nuit...
already 2nd ordered, shipping quick, quality good, pack well.
On the ground in Zhytomir shvidko 20 dnev, ale in the road on the packaging lay the important, glue turned stained glass grushi
The numbers fell off. Very cheap looks.
Отлично
For 900R it was possible to carefully glue chicken. The arrows are almost from the fake. But they walk and glow.
Excellent
Cool watch! Glow!
The clock glows normally, but the mechanism is bad. Constantly lags and, re-optionally stop. I do not advise buying
Received in good condition and in good time.
The clock arrived in Belarus for one and a half months. Well packed
Tingo q montar la yo mismo
The parcel came quickly, but the watch was broken, although the packaging is very good. The store returned the money.
Very fast to arrive the Portugal. is as descriptive. Glow in the dark.
The watch came cracked in half, opened a dispute, the money should return soon
And as described in the description and bright in the night and no ticking sound like, maybe I will buy other 2, the only flaw and number 2 is somewhat damaged but it works fine. The store very warmly.
Shipping in Voronezh-2 weeks. In the picture, the clock looks more impressive. From the distance look normal, it is visible that not the highest quality. The price is not more than 500 rubles.
Order came quickly. Packed in foam. Work quietly. No battery. The arrows need to be set themselves.
I did not communicate with the store. The clock came fast! Thank you! Packed all very carefully! Nothing's gone wrong! You need to collect, arrows and a box with a mechanism are not attached. Batteries are not included! Watch interesting! I'll buy batteries, see how they walk!
looks like the picture. good quality
The watch is beautiful, but very flimsy. At night, the numbers and arrows glow.
Produkt was good but packet item was damaged.i not blem to store this is shipping compny Probleme seller is good fast sended refund
All according to the description
The watch bought for the cottage and so I can not say anything. Externally everything is very cute, in the summer I will check everything
The store did not ship the order for a long time, and the delivery is fast 10 days. I'll add the rest later.
Very beautiful watch. thank you!
Quick arrival. It's not as fluorescent as it is in the picture. But it looks good.
The goods came very quickly. Good, reliable packaging. The quality is high. Seller recommend.
Понятное дело, что без стекла, но цифры смазываются при случайном взгляде на них. Бесшумные - да, стрелки конечно тооооненький, гнущийся металл, нужно погнуть, чтобы часовая и минутная стрелки не тёрлись друг о друга. Зато пришло быстро.
The clock as a whole looks good, only the numbers do not shine until the end of the night, under the morning is not visible.
The clock came, but unfortunately the delivery by mail did not stand... Broken in half. Opened the dispute, returned half the amount.
Super easy to ensemble, pack very well, no damage, the the night light is not bright enough when all lights are off.
Order received. They don't look bad.
The clock reached in less than a month. Well packed.
Exact Description. 2 weeks waiting. They're going easy. The battery needs its own. hung on the attached in the parcel on the hook on the Velcro
The parcel was two and a half months (walking delivery :)). The clock looks good, go exactly, glow in the dark. Packed in foam, the arrows bent slightly, the fluorescent coating was slightly erased on the clock, and so everything is whole.
Nickel
Unfortunately worked the wall clock only a few hours. Remains repeatedly without obvious reason stand?
All is OK to store Thank you
Super 5 points Thank you, excellent clock + 5 more points
Hours fine delivery fast packing excellent store well done
Быстрая доставка, дошло без повреждений, продавца рекомендую