SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect. Received quickly in France. Product very well packaged. I'm delighted.
The lids on couple of jars are not very stable. The rest is good
I liked the jars very much, packed firmly in a blown package. Nowhere did nothing crumple, thank you to the store!!
It’s great. I even bought a second!
Very long good quality
Delivery of long 2 months. Packed well, nothing crumpled, did not break.
Viskas Super. typewriter Kad Viena lentele ppalankatyta.atejo greitai.
Баночки хорошие. Правда довольно долго пришлось отдирать пленку с двух сторон стекла, а также отмывать серую пыль со стенок внутри. Наклейки довольно полезные и хорошо, что много пустых. Правда еще не знаю чем на них писать, куплю корректор в канцтоварах наверное, а пока приклеила вырезки с упаковок.
excellent!
Емкость понравилась, на холодильнике уверенно держится, уже вторую покупаю.
All as in the description, it came quickly, in the pochtomat of Sberbank
Good product, I recommend the store. Product very well packaged!!!! The most are the 12 stickers to attach to the wall.
Excellent product!!
He arrived very quickly in the Canary Islands. Very well packaged. I'm very happy and satisfied. Everything is perfect. Thanks to the store
Came all whole, packing quality is good. It is recommended. The jars are very comfortable.
super
Very happy with the purchase, it came very well packed, hopefully all stores will care for their shipments equally,
Good jars. I liked
Все пришло целое, хорошо упаковано. Баночки удобные, много наименований для специй
Fast shipping and delivery by courier. Very well packed and secured, great variety in naklejkach. Recommend
Great product! Good quality and nice visual presentation.
Very high quality item. Fast shipment. Looking forward to do more shopping from this store.
Bardzo praktyczne i eleganckie pojemniki. Polecam
Delivery is very slow, but the goods arrived it already good. All in very good condition Recommend to order
32 days to New Zealand. Very well wrapped. The backs are so scratched I’m sure they are factory seconds. Cost $38.40 NZD. The most obscure set of spice labels I’ve ever seen, some I’ve never heard of and I was a trained chef! Must be American: “achiote seeds” ?? “Adobo” “ gumbo file”!?!? “Saigon cinnamon” “turmenc”? What fun! Has 24 blank ones but you need a white marker to write on them. I asked for 3 strips instead of the large square and they sent it correctly. I’m happy with them but I really wish they weren’t all scratched.
Neatly packaged, exactly as description.
ok
Несмотря на небольшой минус, продавец сразу связался предложил альтернативу. Вернул деньги, частично как запрашивал я в течении пару дней. Несмотря ни на что рекомендую очень приятный продавец, кдиентоориентированный.
Delivery is fast, the goods correspond to the description. But it was not indicated that the top of the lid made of soft plastic-it was easily scratched. There are also traces of metal crumbs. I'll wash it and check it out. Maybe there will be no metal crumb when you open the lid. I did not communicate with the store.
Упаковка шикарная!, всё несколько раз завёрнуто!- доехало в целости и сохранности!
quality not so much
I recommend the store! Came a set for spices perfectly packed, the quality is wonderful, I will order such things only in this store! I apologize to the seller because I opened a dispute because of the work of our mail)
Super well I imagined them smaller but I loved them
these are great. very very happy :)
I love it !! Looks amazing
Довольна покупкой
Very good and nice product, fast delivery, thank you.
Delivery to Mo is fast. Jar excellent , Torn off the protective film from the lid of Al stokoyanny on two sides and everything is fine.
didnt open look good
It's a pity, but they put a metolic board. Jars class
Very convenient and beautiful!
Really quality jars, I’m really amazed and would order again!
Good thing
thank you
I can not appreciate the goods, because I did not receive it. It was sent back to the store. Please return the goods back to the buyer
Good product, functional and with good os and tough adhesives. Recommended to optimize kitchen space. They must be cleaned manually because they come with traces of metal dust due to machining of the parts. You must also be careful not to cut off with the large openings of the boats, which are not very well finished.
En such is indicated in the description, the only problem is that some boats are very difficult to open.
They're great. For this price - the quality of the materials is good enough. Not fantastic, not terrible. They seem sturdy enough and the magnets are excellent. The labels are only in English but they do come with empty labels you can write on yourself. However, they are black and you need a white marker. For me it was easier to buy white labels, put them on and just write on them.
Everything is super! Packed perfectly! Nothing's broken! The store is very good, went to everything for a meeting, sent out a re-order, took into account all my wishes, delivery is very fast
Jars are super.