SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
15.01. Ordered, came to Kamchatka 27.01. Fast! Track tracked. Some jars are very easy to open. Maybe the contents will rise. To them stickers for Russian.
It came quickly, packed perfectly and corresponds to the description
Quality super looks pretty stylish packed were very good and so generally cool thing recommend
The parcel did not go long, even did not notice how. Time's gone by. Cool and convenient that they are on a magnet. Thanks store
Thank you very much, good quality!!!
Very high quality goods, containers are made neatly, magnets are strong enough to hold the capacity with any spices. As many as three sheets with stickers-the names of the seasoning. More than I thought. Perfectly packed, in a special inflatable plastic bag. The only remark-the order went very long, more than two months in Kiev. I recommend the goods and the store.
все очень понравилось.все что я хотела
Прикольные банки. Достаточно большие. Единственный момент - мне попалось несколько крушек, которые не очень крепко сидят. Но можно поподбирать их к другим банкам, до закладки специй. А так очень круто. Банки кстати прочные.
Довольны всем, доставка быстрая
хорошие баночки. пришли быстро.
Great
Great jars, very carefully packed and very fast delivery! I recommend this store
Jars for spices are excellent. The store is responsive, with it you can discuss everything (you can ask to put stickers in Russian or some other language). In addition, the seller put 2 gifts: a white marker for signing stickers and a ceramic peeler.
отличные баночки! продавец дал другой номер для отслеживания, будьте внимательны.
I love these spice containers, I already had 9 and now got more 4 and will probably get more in the future store was very fast to send it and it got to Portugal really quick!
bin
Look beautiful. Sitting stickers when in English, but also blank to self what to write. Magnets work well. Well packed sent.
I ordered it for the second time, very convenient containers. Thanks store
super
Good jars, out of 16 one is not very tightly closed. The labels are small. I do not like to combine on the labels written letters with printed, but in the printed set there are no many common seasoning (seasoning for borshcha, seasoning for soup oning oning but there are labels-reps and unnecessary labels like "cocoa", "black tea", "Green Tea". For these "seasoning" jars are not enough. The whole box of tea/cocoa in a jar do not forward, but store them in two places as if and unnecessary, probably because the jar will end quickly. And in English, I looked, more full of labels on a whole sheet. I would like the manufacturer to add adapted labels for Russian-speaking buyers.
super cool product ... I ordered twice and store communicated well
Very satisfied with the product, just left wanting information for screening, but got everything right as promised and on time.
Pretty good overall, some of the stickers are misspelled, magnets feel okay. arrived in 5 weeks.
The parcel was received very quickly, thanks for the speed. Packed all on conscience. But the big minus that the store never refused on the request, send stickers in Russian language! In the end, everything is in English. I hope the quality is not failed. By the way, the magnet was checked-securely attached. Let it go on like this.
Recommend!
Excellent product
Great stuff. Corresponds to the description. Well attached to the refrigerator. I wanted a magnet stronger. The bank can slide.
Long delivery. But, everything came intact and well packed.
I will not say that 100 percent is happy, the covers right before the eyes begin to fly off the cans-the metal is not hard enough, some glass (by the way, plastic, the
Very convenient containers for spices. Good quality, stickers included.
The parcel was tracked and came in two weeks, the store packed his goods perfectly, in an air package, so everything came in. Jars are made well, close tightly, on the bottom is glued a magnetic tape, you can hang on the door of the refrigerator. Three stickers are written in Russian language-spices and two clean-can be signed by yourself
All as in the description.
Everything is fine!
It came very quickly. Everything corresponds to the description. Thank you so much! Cool Ones
Geniales :).
Спасибо, все пришло очень быстро. Отлично упаковано. Этикетки на русском языке. Продавец отличный.
I arrive long before expected, all very well.
Муж очень доволен, давно хотел такие баночки для специй. Теперь на кухне порядок.
This is the third batch I order and I'm still fully satisfied with them.
So good I’ll be buying more! Excellent product & store. Very fast shipping
Jars are excellent, well packed, all whole, stickers in Russian language, delivery very long 1.5 months to Sochi
Everything is fine! Stickers for Russian, all that was needed)
They're great, I love them.
Very fine spices like garlic and onion powder do not work well with this type. It gets sticky under the lid and it's difficult to move. Otherwise all.others are great!!! magnetic on side of fridge
All right except the tags are not in Spanish
Everything perfect I love them!
Excellent!
Excellent jars, it is convenient to use. Everything is immediately visible what and where. The size is not small. On average, there are 3 paper bags of seasoning.
I arrive super fast, and the product quality is very good.
Polite store, came the goods in 12 days with Russian stickers (at request). It's OK, the quality is excellent