SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
its nice same in the pic small bottle nice color . thank u . but there is no following to the shipping. I just asking in the post office
OK
The store sent me my order. ordered two varnishes. one came, and the other lost. it's been 4 months, the protection ended. opened the dispute. waiting for the result result for
Did not come, suggested re-shipment
Kонсистенция жидкая. Кисть выстрежена хорошо, удобно наносить. Слегка полосит, но хорошо самовыравнивается. Я ношу более 2 недель, потом снимаю. Носится без сколов, без отслоек. Густой, выравнивается сам. Достаточно двух слоев. Неприятного запаха не имеет. В лампе просыхает хорошо. Увы, но палитра не соответствует действительности. Продавец адекватный, за неправильный цвет деньги вернули. Благодарю.
The goods never came.
Superb beautiful color thank you very much
looks like picture but i haven't opened them or used them yet.
Colir is not Taki
I ordered 20.01.21 came 13.03.21. Keeps well. Track not tracked
#
The goods did not come, but the money was returned
The goods have not come (
Ha tardado en llegar algo más de lo esperado, pero ha merecido la pena la espera. Color idéntico al solicitado, muy bonito y ha llegado en perfectas condiciones. Recomiendo producto y vendedor.
I can not say anything about the quality yet, but the delivery was too long, ordered in January, and received on April 1. The dispute was not opened, the system wrote that the order was on the way.
Went long
All
Did not wait
The picture does not exactly send the lacquer color
The parcel did not receive, the problem with delivery. The store has always been in touch. Opened the dispute and the money was returned.
Eight weeks later, the order was received at the post office. Description corresponds-I hope my granddaughter will like it.
Good lacquer
2,5 months before the flax area went lucky, I ordered more than one all came in one day in different packages, I still did not use it, I will add the review later, the store,
Très belle
Color is not so
Cute. Well packed. Dotary within 1.5 MCA
Long DRL
I did not receive anything. i waited 3 months, in the end, and Lucky did not come, and the money was not returned to me. Tracking ended at Customs. I will not order anything else, it's very offensive.
Have returned money
The goods came in two months. packed well. the bottle is plastic, the filling capacity is half. the color is different from the store's picture.
This isn't the first time I've purchased a Lemooc nail polish. I am very satisfied. Thank you!
Applied well in two layers, the smell is
Pink, but not a touch.
Satisfied.
In Krasnodar, after 2 and a half months, the parcel came into the mailbox. Lacquer is good, in the case did not try. But the color is beautiful saturated.
Цвета плотные, красивые, насыщенные...но доставка... 3 месяца ожидания...
Lacquer cool, I advise you to buy
Are satisfied
The color is bright, quite dense, comfortable brush
Came not very quickly, although the store sent immediately, but the quality and packaging is satisfied. Recommend.
Very long delivery almost 3 months. Color such as in the picture.
Super product
jak na zdjęciach.
Color came good match what you see on the picture. Stays firmly
Lakier pięknie kryje cienkimi warstwami. Kolor jest obłędny. Polecam.
Goods did not receive, returned money
Заказ шел месяца 2. Все пришло целое. Продавца рекомендую.
Ordered with a pink shade, but came with purple.
They waited, and did not wait
Well very long delivery