SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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In principle, everything corresponds to the declared, but I still expected that the size will be slightly more miniature. Delivery fast, store and recommend.
Está muy bien. Gracias.
Excellent goods, Steelo, adjustment of grinding
Very neatly arrived. Shipping fast and high recommend.
very nice mills, one came broken, was refunded without any problems, ordered two more
Fast delivery packed well, big
The mill came quickly, did not expect
Отличные мельницы! Спасибо большое!
The most normal Mills, in stores one plastic is sold.
Good Mills, look cute, melyat well, adjustment is. Glass flask. The top is metal, inside is plastic. Packed were very reliable. In a Purry film, then in several layers of thin foam each and several more together. It's been two weeks. The track was tracked in the app. Delivery ordered up to 5 chki. Got it at the cash desk.
The thing is good. Only to take it is necessary stretched, they look more beautiful.
Fast delivery, good quality
Заказ был отправлен сразу и пришёл очень быстро за неделю. Описание товара точное. Упаковано все качественно, пришло без повреждений. Крупность помола регулируется, но мелкая соль высыпается в очень малом количестве. И не смотря на крышку показалось, что соль впитала влагу.
Super fast!!! Generally great thing. There were a lot of different things. Right up to the electric. And this is simple and reliable. For the speed of delivery would put 10 stars. Week total
The goods came for Weeks 2-3 to Yekaterinburg. A set of 2 PCs is excellent. Quality is good. Its functions perform well. The order is very satisfied. In the set there is a small brush.
Fast delivery, everything is fine
A beautiful Mill, I would say the mill, judging by the size. I took for sea salt large, tried-Melet perfectly and the appearance looks very good
Big ones. Packed perfectly
Conforme à la description, bien emballé pour protéger le verre et arrivé dans les temps. Je recommande.
It came quickly. Melet's soft.
Super
The goods received in time conforms Information description delivered without damage packaging reliable
Corresponds to the description
Mills of good quality, correspond to the description. Very well packed, came quickly. Seller recommend
The second time I take, 1-time everything is fine, this time 1 mill of 2 with a marriage: scroll metal pad, I had to stick with an insulin syringe.
top
Very effective and easy adjustment of grinding. Shipment within the prescribed time frame
Came to Odessa for 22 days the thing is cool big. delivery meest. while in work did not try but in appearance 5 points out of 5
On the spinning element is not attached the casing is aluminum, it is not convenient to twist
Delivery two weeks. Nice Mill. Recommend.
Order shipped immediately. It's all well packed. Delivery fast 19 days. The mill is very good, it corresponds to the description, it works perfectly. Thank you store.
The goods are excellent, I take the second time, put a brush for cleaning (the little thing is nice)
On the operation of the mill is excellent, it's a pity that they arrived with. External damage.
Quality is the highest!!
With pleasure put 5 stars, excellent Mill, made of glass, with metal lid, nothing falls asleep, the size suits me, Melet perfectly, I'll order another one. It came fast enough,
все супер
All good.
Доставили мельницу без проблем. Упакована хорошо. Совет: если вам нужна мельница для дома, берите ту, что меньше. Большая подойдет для кухни кафе или ресторана. Мелет перец хорошо, можно регулировать степень помола. Спасибо продавцу. Рекомендую.
Delivery fast in 10 days. Goods are quality.
Nice Mill. Everything works as stated.
Everything, as in the description. Very well packed.
Ordinary Mill, the quality is good. to buy I recommend!
좋아요~처음에 배송왔을때 전부깨져서 난감했는데 다시새걸로보내주더라구요 일단 판매자가 친절합니다. Okay~ When I first delivered it, it was all broken and it was difficult, but I sent a new one again. First of all, the store is kind.
Good Goods.
Produto muito bom.
Todo excelente calidad
Mills are great! Bigger than I expected.
Посылка шла очень долго. Когда пришла, обнаружил дефект, открыл спор, вернули деньги
Good Mills. I use for pepper and salt. Satisfied.