SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lantern norms, but the packaging is weak, as it was not taken when sending I do not know.
Suitable and an ordinary boy's battery! Bulk of course hell, but Furgal is not good yet
Without proper packing, poorly packed, a padded envelope and nothing else. A miracle that came in full.
I took 365nm, and I have great doubts that this is the same wavelength... But you're gonna check the house...
.
good
Not so powerful but I like it and it works well. Thank you.
Everything is fine!
The parcel came quite quickly to the new post office with tracking. Lanterns are working, the material of the case is probably aluminum, made very high quality. In the hand to hold very nice, the spot of light is adjustable. The wavelength is written on the 365 nm case. I'm happy, recommend.
Товар получен быстро, но вначале не работал, пришлось перебрать кнопку включения, она неправильно была собрана, разобрать голову фонарика не могу даже плоскогубцами, там что ли прикипело, так что светодиод и драйвер посмотреть не смогу. А так сейчас всё работает, брал для покупки масляного фильтра, подделку от оригинала отличить. Купил фильтр, доволен!
Product small more very, light weak I מאוכזב, there are lights better, all it product arrived very fast ושמור.
Good flashlight
The order in Essentuki reached in 20 days. Everything is fine, you can take it. I recommend the goods and the store.
Works, but on the LED and its reflector, a fat fingerprint, you what you eat there when assembling the goods, it's not pleasant!
Normal flashlight, fast delivery.
Did not try, cheap
Nice
You get what you pay for that's for sure. This is fine for a cheap UV flashlight to check money or something, but I don't think it's really 365nm. I bought this one along side a more expensive AloneFire 365nm UV flashlight that cost me $16 USD. I have to say side by side, this cheap one is like a child's toy compared to the AloneFire one. It's very weak and does not show me anything close to what the more expensive one will on carpets/walls. If you can afford it, definitely get a more expensive UV flashlight. What it will show you will blow you away.
Спасибо, всё получил!
Good product. It show you many “secret” things :-) :-)
Quickly arrived, though, not much tracking. The flashlight is small, but it shines well, bright, there is an opportunity to focus in a small beam
Perfect!
He's kind of weak at all. Finger battery.
I am satisfied with the goods, I recommend the store
works perfectly for my dad's business. especially when we want to see real vs. fake notes.
Shines the money well, microbes have not yet been found;
супер
Excellent.
Very quickly received
ok
Funktioniert mit normaler AA-Batterie, sehr gut um die Echtheit von Geldscheinen zu prüfen. Lieferzeit 3 Wochen.
Article of poor quality, it's the job but it's very very cheap, I do not recommend