SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ok
The rotor is very tight spinning, because of which it does not charge itself, and when you go by yourself, the clock goes 2-3 hours and then often just get up although it is established. I have to give the master to deal with the problem
The watch came with a hair inside, a compensation was arranged
As described and on the pictures. Amazing wertig, also the bracelet.
Good hours, went a little more than a month
Quality is okay but it’s a bit smaller than I expected
This watch looks very vintage with leather strap, works fine, I am happy for this purchase.
Quality is good. ATTENTION!: The Watch housing is Brass Plated not pure Brass. If you Intend to buy this Watch to artificial Age the Brass by making a Patina on it, that wont work on THIS Watch. If you just want what you see on the PIctures and not modify the watch, then you get that Exactly!
Super Like I me the imagined it
Very cute as photos. Shipping times long while Temevo é arrived in just 11 days. When satisfied.
Well received on time, the product is good
very good
Watch fire! Thank you store!
Caustic non okey. This price for this quality is good.
Excellent Product, little time to arrive, seems very good quality.
Excellent, very nice, recommended.
Fast delivery and a good PRODUCT works great
Product conforms to the visual, of good quality.
As described
The clock is excellent, came quickly, the factory holds for a long time. Fogging glass.
I got the watch, very nice but it doesn't work, which I do.
Chfdxb,
exactly has seen. store is recommended. five stars for the product. Arrived has stipulated and well package
Excelente y precioso reloj, de aparente buena calidad y muy cómodo. Espero de él un buen resultado.
Order came quickly. Satisfied
I love this
Amazing
Came in 2 weeks of pupyrka and the package the whole clock started 40 times teal 1,5 days of water did not check someone wrote that 3 times bathed strap processed glycerin see watch super store well done☀& Middot;
The watch came in the package and the navel, whole.